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(共6张PPT)
Unit 11 Conflict and Compromise
Lesson 2 Dealing with Conflict
1 Activate and share
1. Brainstorm ways you used to resolve conflict in daily life.
2. Look at the ways of dealing with conflict. Discuss which ways you would use to resolve conflict and which you wouldn’t. Give your reasons.
2 Listen for understanding
1. Listen to the dialogue and complete the first column of the table.
2. Listen again and complete the rest of the information.
To respond to
anger with more
anger
Doing nothing
To ask help from
somebody outside
the situation
react
violently
conflict
get worse
violence
escape or ignore
solve any problem
more and more angry with the other person
very unhealthy
call on
decide what should happen
may not know the whole story
position
Talk about what you have learnt about the three common ways to deal with conflict.
3 Think and share
According to Dr. Maguire, there are three common ways to deal with conflict.
The first one is…
The second one is…
The third one is …
…
4 Listen for further understanding
Listen again and discuss the questions.
What are the two conflicts the interviewer mentioned
(2) What’s the worst way of dealing with conflict according to Dr. Maguire
(3) What is the best way the interviewer recommended
Neighbors complain of extremely loud music until very late and parents
become really angry with their children for spending too much time online.
Respond to anger with more anger.
To try to negotiate with the other person.
5 Think and share
Read the following conflicts. Analyse the possible consequences and then give comments or recommendations on how to deal with each situation.

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