资源简介

(共18张PPT)
Listening and Talking P29
Unit 2 Travelling Around
新人教必修Book 1
Learning objectives
In this class, you will
listen and get the main idea of a natural telephone conversation and infer the two speakers’ relationship;
analyze how the phone call is developed and what polite and formal expressions are used;
role-play a phone call to make reservations.
Pre-listening
1. What reservations should we make before or when we travel
Book tickets
Book a hotel room
Book attraction tickets
Book a table for dinner
2. What words or expressions come into your mind when we talk about these reservations
Pre-listening
travel dates
one-way or return tickets
preferred time
flight class
method of payment
kind of room
check in/out
special requests
...
Listen to the phone call and answer the questions.
1. What are the two speakers talking about
2. What is the relationship between the two speakers
Booking/ Buying a plane ticket.
Customer and airline reservation agent.
While-listening
Listen again and complete the table with the words you hear.
Opening ______ can I help you __________ buy a plane ticket...
How
I’d like to
Talking about time _________________ are you travelling On the 23rd of December
On what date
Talking about what you prefer There are two flights... Which ______________ Would _______________ travel business class or economy _________________book a return flight this time The 9:30 flight, please.
________________ to travel business class.
No, _____________. I’m taking the train back.
do you prefer
I’d like
you like to
thank you
Would you like to
Other information _______________ your name, sir Robert Williams
May I have
Payment _______________________________ to pay By credit card
May I ask how you would like
Imagine you are making plans for the holiday. Role-play a phone call to make reservations
Opening:
How can I help you
What can I do for you
Time&place:
On what date are you travelling…
When/where do you want to fly？
Preference:
Which do you prefer
Would you like to …
You want to go first class or…
Other information:
May I have your name/ tele number..
How long/much is the flight
Does the fare include all taxes
How you would like to pay
I’d like to book a room for next Monday.
I would like to know if you have availability？
How long are you staying
What kind of room would you like
What’s the room rate (房价)
Do you have free Internet service
I’d like to reserve a room for two days.
When are you checking in and checking out
I’d like a room with two single beds.
Is breakfast included
How would you like to pay
I'd like to reserve a table for eight.
Could we sit in the non-smoking area
I'd like a quiet corner, if possible.
Can we take the small table by the window
I' m afraid we don't have any tables open at that time.
A: Happy Hotel. How can I help you
B: I’d like to book a room.
A: Certainly, sir. On what dates would you like to stay
B: From the 4th to the 7th of November.
A: We have rooms with 2 single beds, double bed, and king bed, available. Which do you prefer
B: I’d like a king bed, please. Oh, could I have a non-smoking room
A: All of our rooms are non-smoking. Do you have any other special requests
B: Yes, I’d like to have a room with a view. Oh, and a quiet room. I'll really need to get some rest.
Sample conversation
A: That can certainly be arranged.
B: And does your hotel have Internet
A: There is free WiFi throughout the hotel for guests, and we also have computers and Internet in our business centre where you can use at no extra charge. May I have your name, sir
B: John Peters.
A: Thank you, Mr Peters. So, I have you down for a room with a view and a king-size bed from the 4th to the 7th of November. Check-in time is after 12:30 p.m., and check-out time is before 11:00 a.m. All of our rooms come with a complimentary breakfast. May I ask how you would like to pay
B: By credit card.
A: OK, wait just a second, please ...
Woman: Skies Airlines. How can I help you
Man: I'd like to buy a plane ticket from London to Paris.
Woman: Certainly, sir. On what date are you travelling
Man: On the 23rd of December.
Woman: There are two flights that day: one in the morning at 9:30 and the other in the afternoon at 5:00. Which do you prefer
Man: The 9:30 flight, please.
Woman: Would you like to travel business class or economy
Listening text Ⅰ
Man: I'd like to travel business class.
Woman: Would you like to book a return flight this time
Man: No, thank you. I'm taking the train back.
Woman: May I have your name, sir
Man: Robert Williams.
Woman: Thank you, Mr Williams. I've made your booking. May I ask how you would like to pay
Man: By credit card.
Woman: OK, wait just a second, please ... 〖Fade out.〗
Listening text Ⅱ
Thank you!

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