资源简介

(共70张PPT)
Task 2
Check in
Look at the picture and discuss:
1. Where are they
2. What are they doing
You'll be able to:
1. get or offer services in hotels;
2. talk about hotel services.
Words and Expressions
check in
front desk
gym
meeting room
bar
twin room
double room
single room
suite
bellboy
desk clerk
cleaner
salesman
key card
playroom
swimming pool
sauna
court
laundry
2
Look and match.
看图，将下列词语与图片匹配。
double room
suite
single room
twin room
Warming up
suite
Warming up
套房
single room
Warming up
单人间
double room
Warming up
（有一张双人床的）双人房间
twin room
Warming up
（有两张单人床的）双人房间
Listening and Speaking
1
听录音，了解酒店的一些工作岗位。
Listen and learn.
bellboy
desk clerk
cleaner
waiter
n. 行李员
前台服务员
n. 清洁工人
n. 男服务员
2
Listen and practice.
听录音，练习预订房间。
Clerk: Hello, Grand Hotel. May I help you
Mr. Smith: Hello, I’d like to book a room.
Clerk: What kind of room would you like
Mr. Smith: A suite, please.
Clerk: May I have your name, sir
Mr. Smith: John Smith.
参考译文
Listening and Speaking
服务员：您好，格兰德饭店。我可以帮您吗？
史密斯先生：您好，我想预订一个房间。
服务员：请问您想要什么样的房间？
史密斯先生：请给我订个套间。
服务员：能告诉我您的姓名吗，先生？
史密斯先生：约翰 史密斯。
Listening and Speaking
3
Listen again and act.
再听录音，根据提示为下列
S1: Hello, Grand Hotel. May I help you
S2: Hello, we’d like to book a room.
S1: What kind of room would you like
S2: A twin room, please.
S1: May I have your names, please
S2: Sue Smith and Mary Brown.
two girls/twin room
顾客推荐房间。
double room和twin room都是双人间，但两者还是有区别的。前者是指有一张双人床的双人间，后者是指有两张单人床的双人间。
Listening and Speaking
S1: Hello, Grand Hotel. May I help you
S2: Hello, I’d like to book a room.
S1: What kind of room would you like
S2: A single room, please.
S1: May I have your name, sir
S2: Jack Brown.
a salesman/single room
3
Listen again and act.
再听录音，根据提示为下列
顾客推荐房间。
4
Listen and practice.
听录音，练习办理入住手续。
Clerk: Hello, may I help you
Mr. Smith: Yes. I’d like to check in, please. My name is John Smith.
Clerk: Just a moment. Yes, Mr. Smith, you’ve booked a suite.
Mr. Smith: That’s right.
Clerk: Here’s your key card. Enjoy your stay.
Mr. Smith: Thank you.
Listening and Speaking
参考译文
礼貌用语很重要，注意学习使用下列礼貌用语：
May I help you
Enjoy your stay.
该句是现在完成时态，用于表述发生在过去，到现在为止已经完成或仍在持续的动作或状态。
例如：We have finished the homework.
服务员：您好，我可以帮助您吗？
史密斯先生：是的，我想办理入住手续。我叫约翰 史密
斯。
服务员：请稍等。好的，史密斯先生，您预订了一个
套间。
史密斯先生：是的。
服务员：这是您的钥匙卡，祝您在这儿过得愉快！
史密斯先生：谢谢。
5
Listen again and act.
再听录音，根据下列场景表演对话。
Listening and Speaking
S1: Hello, may I help you
S2: Yes. We’d like to check in, please. My name is Peter Brown.
S1: Just a moment. Yes, Mr. Brown, you’ve booked a double room.
S2: That’s right.
S1: Here’s your key card. Enjoy your stay.
S2: Thank you.
a couple/double room
5
Listen again and act.
再听录音，根据下列场景表演对话。
Listening and Speaking
S1: Hello, may I help you
S2: Yes. We’d like to check in, please. My name is David White.
S1: Just a moment. Yes, Mr. White, you’ve booked a suite.
S2: That’s right.
S1: Here’s your key card. Enjoy your stay.
S2: Thank you.
a family/suite
将下列词语与图片匹配。
Read and match.
1
Reading and Writing
1.
3.
2.
4.
6.
5.
restaurant
garden
swimming pool
gym
playroom
sauna
restaurant
饭馆
Reading and Writing
garden
花园
Reading and Writing
swimming pool
游泳池
Reading and Writing
gym
健身房，体育馆
Reading and Writing
playroom
游戏房
Reading and Writing
sauna
桑拿室
Reading and Writing
Reading and Writing
2
Read and underline.
读下文，在文中标出这家
Dear guests,
Welcome to our hotel. You can enjoy many services here.
On the first floor, we have a gym, a swimming pool and a sauna. We also have a playroom for kids here. The restaurant is on the second floor, and the bar is there, too.
Outside, we have a tennis court and a garden with lovely flowers and trees.
Please enjoy your stay here!
参考译文
Welcome to Grand Hotel
酒店的服务设施。
欢迎来到格兰德饭店
尊敬的顾客，
欢迎光临本饭店。您在这里能够享受到多种服务。
在一层，我们配备有健身房，游泳馆和桑拿室，还为孩子们准备了游戏房。餐厅位于饭店的二层，酒吧也在那里。
饭店外面是网球场和花园，花园里种着各种鲜花和树木。
敬请您享受在这里的快乐时光。
3
Read again and discuss.
再读前文，讨论
Reading and Writing
下列人员各自喜欢的设施。
Mr. Smith/exercising
gym
3
Read again and discuss.
再读前文，讨论
Reading and Writing
下列人员各自喜欢的设施。
Mrs. Smith/flowers
garden
3
Read again and discuss.
再读前文，讨论
Reading and Writing
下列人员各自喜欢的设施。
Leo/swimming
swimming pool
3
Read again and discuss.
再读前文，讨论
Reading and Writing
下列人员各自喜欢的设施。
Lily/toys
playroom
3
Reading and Writing
4
Read and act.
读下列对话，猜一猜对话发生的地点，
— May I help you
— Yes. I’d like a
cup of coffee.
— One moment,
please.
2
— May I help you
— Yes. I want to
have a swim.
— OK. This way,
please.
1
— What can I do
for you, sir
— I need my shirt
washed.
— OK. Fill in the
laundry list,
please.
1
2
3
并表演对话。
Reading and Writing
— May I help you
— Yes. I’d like a cup of coffee.
— One moment, please.
—我可以帮您吗？
—是的，我想要一杯咖啡。
—请稍等。
4
Read and act.
读下列对话，猜一猜对话发生的地点，
并表演对话。
Reading and Writing
— May I help you
— Yes. I want to have a swim.
—OK. This way, please.
—我可以帮您吗？
—是的，我想游泳。
—好，这边请。
4
Read and act.
读下列对话，猜一猜对话发生的地点，
并表演对话。
Reading and Writing
— What can I do for you, sir
— I need my shirt washed.
—OK. Fill in the laundry list, please.
—先生，能为您做些什么吗？
—我的衬衫需要洗了。
—好的，请您填写这张洗衣单。
4
Read and act.
读下列对话，猜一猜对话发生的地点，
并表演对话。
5
Read and learn.
读下列三家酒店的介绍。
Reading and Writing
Tianshan Hotel
In the downtown area;
Television, hot water, air conditioning, Internet access;
Business centre, shops, restaurants, bars, swimming pool, gym,
laundry;
Price: 600 yuan per double room
参考译文
天山酒店
位于市区；
房间提供电视，热水，空调和上网服务；
酒店设有商务中心，商店，餐厅，酒吧，游泳池，健身房和洗衣房。
价格：600元/双人标间
5
Read and learn.
读下列三家酒店的介绍。
Reading and Writing
Garden Hotel
In a scenic area;
Television, hot water, air conditioning;
Chinese restaurant, laundry, childcare;
Price: 360 yuan per double room
参考译文
花园酒店
位于景区；
房间提供电视、热水和空调；
酒店设有中式餐厅，洗衣房，提供儿童看护服务；
价格：360元/双人标间
5
Read and learn.
读下列三家酒店的介绍。
Reading and Writing
Youth Hotel
A 30-minute drive to the city centre;
Television, hot water, Internet access;
Price: 50 yuan per bed in a shared room with four beds
参考译文
青年酒店
距离市中心30分钟车程；
房间提供电视，热水和上网服务；
价格：四人间，每个床位50元
6
Read again and fill.
再读上文，为下列顾客推荐
Reading and Writing
酒店并说明理由。
guest hotel reason
a family of four, with two small children
two students on travel
a man on a business trip
in the downtown area with business centre
The price is the cheapest.
Youth Hotel
Tianshan Hotel
childcare
Garden Hotel
More Activities
1
Read and practice.
读对话，练习如何回应顾客的要求。
Clerk: Room Service, how can I help you
Mr. Smith: Could I have another blanket, please
Clerk: Of course, sir. Your room number, please
Mr. Smith: 808.
Clerk: It will be there in five minutes.
Mr. Smith: Thanks a lot.
参考译文
服务员：客房服务部，能为您做点儿什么吗？
史密斯先生：能再给我拿一条毯子吗？
服务员：当然可以，先生。请问您的房间号是多少？
史密斯先生：808。
服务员：五分钟后送到。
史密斯先生：非常感谢。
2
Read again and act.
再读对话，根据提示表演对话。
More Activities
S1: Room Service, how can I help you
S2: Could I have another towel, please
S1: Of course. Your room number, please
S2: 703.
S1: It will be there in five minutes.
S2: Thank you.
another towel
2
Read again and act.
再读对话，根据提示表演对话。
More Activities
S1: Room Service, how can I help you
S2: Could I have another cup, please
S1: Of course. Your room number, please
S2: 206.
S1: It will be there in five minutes.
S2: Thank you.
another cup
Around the World
参考译文
This hotel was a prison once. All the rooms in the hotel are former cells, with bars on the doors and on the windows.
这家酒店原来是座监狱。酒店内所有的房间以前都是单人牢房，门窗上都装有栏杆。
The hotel is built with lots of ice and snow. It has 36 rooms, a nightclub and a bar. But please book soon, because the hotel closes when the warm weather returns.
Around the World
参考译文
这家酒店由大量冰和雪建成，有36个房间，还有夜总会和酒吧。一定要尽早预订哦，因为天气转暖时，酒店就关门歇业了。
Around the World
Beer lovers of the world unite here for a full-immersion experience: drinking by day and sleeping in a giant beer can by night.
参考译文
啤酒爱好者在这家酒店会有一种全新的体验：白天可以畅饮啤酒，晚上可以睡在巨大的啤酒罐里。
Fun Time
1
Tongue Twisters
toy
/ /
A spoiled boy destroyed a toy for joy.
boat
/ /
I don’t know why Joan showed a yellow coat to the goat in the snow.
Fun Time
2
A Joke
参考译文
Clerk: Good morning. Grand Hotel. May I help you
Guest: Yes, I’d like a room, please.
Clerk: Single, sir
Guest: Yes, but I am engaged.
职员：早上好，这里是格兰德饭店。我能为您做些什么吗？
客人：我想订一间房。
职员：是单人间吗？
客人：是单人间，但是我已经订婚了。（我不是单身。）
笑话
My Progress Check
I can get or offer services in hotels with:
bellboy cleaner waiter suite garden restaurant gym playroom sauna desk clerk twin room double room key card swimming pool
May I help you
What kind of room would you like
Enjoy your stay.
One moment, please.
Great! I want to learn more!

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