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(共37张PPT)
Unit 1 Overview of the Tourism Industry
Lesson 2 Jobs in the Tourism Industry
Lesson 1 The Tourism Industry
Lesson 1 The Tourism Industry
Goal Learn the history and present situation of
the tourism industry and the six sectors in the industry.
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Write the correct term below each picture.
attraction travel trade accommodation
food & beverage ransportation tourism service
travel trade
transportation
tourism service
accommodation
food & beverage
attraction
1
Jane 向 Prof. Cameron 请教今日旅游业的发展和旅游业的历史。
Jane: Hi, Prof. Cameron. Recently, I traveled a lot and became interested in the tourism industry. Could you please tell me something about this industry
Prof. C: Sure. Tourism has become the largest industry in the world today. It employs one in fteen of all workers in the world.
Jane: Wow, does tourism grow fast
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Jane 向 Prof. Cameron 请教今日旅游业的发展和旅游业的历史。
Prof. C: Yes. In 1950, there were only 25 million international tourist arrivals. By the year 2020, there will be 1.6 billion.
Jane: Oh, according to what you said, tourism creates many jobs. What are the challenges of tourism today
Prof. C: Many things, like economic change, currency exchange rates, safety and so on.
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Jane 向 Prof. Cameron 请教今日旅游业的发展和旅游业的历史。
Jane: I get it. Well, could you please tell me the early history of traveling
Prof. C: The history of traveling can be dated back to 3,000 years ago. Ancient Greeks left home to watch the Olympic Games. In the Middle Ages, people traveled to visit the Holy Land to pray.
Jane: When did the modern tourism begin
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Jane 向 Prof. Cameron 请教今日旅游业的发展和旅游业的历史。
Prof. C: In 19th century, Thomas Cook first organized a trip. That marked the beginning of the modern tourism industry.
Jane: Oh I see. Thank you so much, Prof. Cameron.
Prof. C: My pleasure, Jane.
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1
A. Reorder the letters.
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B. Put the following pictures in order according to the history of tourism.
Correct order:
ourism
lobalization
conomic
areer
④①②③
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旅游服务体系六大构成要素
There are six sectors in the tourism industry. They are attractions, travel trade, accommodation, food & beverage, transportation and tourism services.
1. Attractions
Attractions, also known as places of interest, include natural and cultural tourist spots, such as beaches, mountains, rivers, museums, theme parks and heritage buildings.
旅游业有六大构成要素，它们是景点、旅游贸易、住宿、餐饮、交通和旅游服务。
1. 景点
景点也称名胜古迹，包括自然和文化景观，如沙滩、山川、博物馆、主题公园和古建筑。
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2. Travel Trade
Travel trade usually refers to what travel agencies do. A travel agency would sell the travel products such as packages for traveling, currency exchange, car rentals, etc.
3. Accommodation
The places provide accommodation include inns, hotels, motels, resorts, campgrounds, time share, youth hostels and bed & breakfast.
2. 旅游贸易
旅游贸易通常指旅行社从事的业务。旅行社会出售如团队旅游、货币兑换、租车等产品。
3. 住宿
提供住宿的场所包括快捷酒店、酒店、汽车旅馆、度假酒店、野营地、分时酒店、青年旅社和提供早餐的旅馆。
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4. Food & Beverage
The places provide food & beverage services are restaurants, coffee shops, pubs, clubs and banquet centers.
5. Transportation
The means of transportation are planes, coaches, trains, cruise ships, cars, recreation vehicles and taxis.
6. Tourism Services
The tourism services sector is aimed at helping to develop the tourism industry. It includes trade press, research centers and information centers.
5. 交通
交通工具包括飞机、长途汽车、火车、游轮、小汽车、房车和出租车。
6. 旅游服务
旅游服务部门的目标是为发展旅游业服务，它包括旅游媒体、研究中心和游客信息中心。
4. 餐饮
提供餐饮服务的场所有餐厅、咖啡厅、酒吧、俱乐部和宴会中心。
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A. Match the English with the Chinese.
a. The restaurant is open to both Chinese and Western tastes.
b. Disney World is a wonderful theme park.
c. You can book at your local travel agency.
3. 这家餐厅开放，适合中西口味。
1. 迪士尼世界是座极好的主题公园。
2. 你可以在当地的旅行社订票。
B. Put the correct terms in the blanks according to the pictures.
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B. Put the correct terms in the blanks according to the pictures.
recreation vehicle
transportation
beach
attraction
currency exchange
travel trade
motel
accommodation
information center
tourism service sector
banquet center
food & beverage
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Tell the differences among trip, journey, voyage, tour, travel and visit.
1. trip: 时间短、距离近的旅行
My father is this week. 这周我爸爸出差。
2. journey: 陆地上远距离旅行
I all the way from Wuhan to Xiamen last year. 我去年从武汉一路游玩到厦门。
3. voyage: 远距离海上和空中旅行
She usually gets seasick during . 她每次海上旅行都晕船。
on his business trip
took a journey
the voyage
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Tell the differences among trip, journey, voyage, tour, travel and visit.
4. tour: 参观，访问，视察，旅游
She is in the USA. 她正在美国参加购物游。
5. travel: 指从一地到另一地旅游的总概念
Many people like in their spare time. 很多人喜欢在空闲时候去旅游。
6. visit: 参观，访问
We the museum last week. 上星期我们参观了博物馆。
on a shopping tour
traveling
visited
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tourism ['t r z m] n. 旅游业
industry [' nd stri] n. 产业
attraction [ 'tr k n] n. 景点
accommodation [ kɑ m 'de n] n. 住宿
beverage ['bev r d ] n. 饮料
transportation [ tr nsp r'te n] n. 交通
service ['s rv s] n. 服务
challenge ['t l nd ] n. 挑战
economic [ i k 'nɑ m k] n. 经济的
currency ['k r nsi] n. 货币
exchange [ ks't e nd ] n. 兑换
rate [re t] n. 率，费率
organize [' rɡ na z] v. 组织
mark [mɑ rk] v. 标志
theme [θi m] n. 主题
heritage ['her t d ] n. 遗产
package ['p k d ] n. 整批交易
pub [p b] n. 酒吧
banquet ['b kw t] n. 宴会
coach [ko t ] n. 长途汽车
cruise [kru z] n. 游轮
recreation [ rekri'e n] n. 娱乐
vehicle ['vi kl] n. 车辆
press [pres] n. 新闻界，出版社，报刊
voyage ['v d ] n. ，v. 航行，旅行
travel trade　旅游业
food & beverage　餐饮
tourist arrival　游客
currency exchange rate　货币兑换率，汇率
Olympic Games　奥运会
Middle Ages　中世纪
place of interest　名胜
tourist spot　旅游景点
theme park　主题公园
recreation vehicle（RV）　房车
Lesson 2 Jobs in the Tourism Industry
Goal Learn English expressions of major jobs
in the tourism industry and the basic job skills.
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Write the correct job below each picture.
tour guide waiter bellboy
flight attendant pilot chef
flight attendant
pilot
chef
bellboy
tour guide
waiter
2
Judy是Mr. Butcher的导游。在回宾馆的路上，Judy向Mr. Butcher介绍旅游业的工作岗位。
Mr. Butcher: Here is your tip. Judy, you are the best tour guide I ever had.
Judy: Thank you, Mr. Butcher. I am an outgoing person, and I love my job. I graduated from one of the best tourist schools in China.
Mr. Butcher: Besides being a tour guide, what else can a tourism management major do
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Judy是Mr. Butcher的导游。在回宾馆的路上，Judy向Mr. Butcher介绍旅游业的工作岗位。
Judy: As you can see, the tourism industry has many sectors, like attractions, travel trade, accommodation, food & beverage, transportation and tourism service, so there are lots of jobs in tourism.
Mr. Butcher: What are the jobs in these sectors
Judy: For example, a travel agent and an amusement park attendant.
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Judy是Mr. Butcher的导游。在回宾馆的路上，Judy向Mr. Butcher介绍旅游业的工作岗位。
Mr. Butcher: Sounds interesting. What do they do
Judy: A travel agent helps people plan their trips. An amusement park attendant operates amusement park rides.
Mr. Butcher: Do people in lodging and catering sectors make big money
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Judy是Mr. Butcher的导游。在回宾馆的路上，Judy向Mr. Butcher介绍旅游业的工作岗位。
Judy: It depends. Hotels and restaurants offer jobs such as receptionist, bellboy, housekeeper, waiter and bartender. If you work hard, you will be rewarded.
Mr. Butcher: What about the jobs in the transportation sector
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Judy是Mr. Butcher的导游。在回宾馆的路上，Judy向Mr. Butcher介绍旅游业的工作岗位。
Judy: They are very professional. Pilots and flight attendants need special training. We also have jobs like taxi drivers, coach drivers and shuttle bus drivers.
Mr. Butcher: Great. I am thinking of changing my career now.
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A. Reorder the letters.
B. Look at the pictures, and write down the sectors and jobs in the dialogue in the blanks. The examples are given below.
musement
orter
oach
huttle
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B. Look at the pictures, and write down the sectors and jobs in the dialogue in the blanks. The examples are given below.
travel trade
travel agent
tour guide
Accommodation/ lodging sector
receptionist
bellboy
housekeeper
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B. Look at the pictures, and write down the sectors and jobs in the dialogue in the blanks. The examples are given below.
food& beverage/ catering sector
waiter
bartender
transportation
Pilot
flight attendant
taxi driver
coach driver
shuttle bus driver
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旅游行业的工作技能
In most tourism jobs you should enjoy being with people—not just with the customers but with your colleagues as well. You have to be able to work as part of a team. You ought to know how to smile, even if you are having a bad day. It’s also important to be able to speak clearly on the phone. In many jobs you need to be good at understanding people with different languages and cultures, and you need to be confident about speaking the languages that you know. Sometimes, if you work in an office, you should know how to use a computer. It’s also important to be flexible, and you often have to be willing to work long hours. But most of all you have to like being with people.
在大部分旅游行业工作中，你得乐于与人相处——不仅与客人也要与同事。你得胜任团队工作。你应该知道怎样微笑，即便是不顺心的时候。打电话时清楚地表达同样也是重要的。在许多工作中，你得善于理解使用不同语言和具有不同文化的人们，你要非常自信地用你知道的语言表达。有时，如果你在办公室工作，你需要知道如何使用电脑。灵活机动也很重要，而且通常你得愿意长时间工作。但最重要的还是你得喜欢与人交往。
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A. Match the English with the Chinese.
a. She enjoys traveling to Europe with her colleagues.
b. Mary seems con dent about the job interview.
c. He is very amiable and exible.
2. 她喜欢和她的同事们一道游欧洲。
3. 玛丽似乎对这次应聘面试很有自信。
1. 他为人随和，办事灵活。
B. Match the job skills with the pictures.
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a
e
d
c
f
b
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The following is a tour guide’s résumé. Please translate the English into Chinese.
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The following is a tour guide’s résumé. Please translate the English into Chinese.
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The following is a tour guide’s résumé. Please translate the English into Chinese.
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The following is a tour guide’s résumé. Please translate the English into Chinese.
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The following is a tour guide’s résumé. Please translate the English into Chinese.
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The following is a tour guide’s résumé. Please translate the English into Chinese.
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tour [t r] n. 旅游
waiter ['we t r] n. 服务生
bellboy ['belb ] n. （酒店）门童，（酒店）行李员
ight [fla t] n. 航班，飞行
attendant [ 'tend nt] n. 服务员
pilot ['pa l t] n. 飞行员
chef [ ef] n. 厨师
outgoing ['a tɡ ] adj. 外向的
graduate ['ɡr d u et] n. 毕业生
amusement [ 'mju zm nt] n. 游乐
lodging ['lɑ d ] n. 住宿
catering ['ke t r ] n. 餐饮
depend [d 'pend] v. 依靠
receptionist [r 'sep n st] n. 接待员
housekeeper ['ha ski p r] n. （酒店客房部）管家
bartender ['bɑ rtend r] n. 酒保
reward [r 'w rd] v. 给……报酬
professional [pr 'fe nl] adj. 职业的，专业的
shuttle [' tl] n. 来往于两地间的交通车
career [k 'r r] n. 职业生涯
colleague ['kɑ li ɡ] n. 同事
con dent ['k nf d nt] adj. 自信的
exible ['fleks bl] adj. 灵活的，可变通的
résumé ['res mei] n. 简历
vocational [vo 'ke nl] adj. 职业的
certi cate [s r't f k t] n. 证书
Mandarin ['m nd r n] n. 普通话
Cantonese [ k nt 'ni z] n. 广东话，adj. 广东的
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tour guide　导游
ight attendant　空中乘务员
amusement park attendant　游乐园工作人员
make big money　赚大钱
it depends　这要看情况而定
shuttle bus　班车
be con dent about　对……自信
Mandarin Chinese　汉语普通话
rst prize　一等奖
speech contest　演讲比赛

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