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Chapter Six
English for Shopping
In this chapter, you will learn:
how to communicate with your clients about shopping, understand their needs, guide your clients to go shopping;
how to bargain in English for your clients, discuss packaging and ways of shipment with sellers;
Chinese etiquette of gift-giving;
how to describe commodities in English
Part One —— Open Your Toolkit
Situation I —— In a Clothes Shop
Situation II —— At an Antique Shop
Situation I —— Background Information
As a receptionist at a travel service, when you show the tourists to go shopping, the following seven steps are for your references:
Situation I —— Background Information
learn about what the tourists needs;
tell a shop assistant what you’d like to buy;
choose items;
ask about prices;
bargain;
buy something;
pay the bill
C: Cathy, a tourist G: the Guide S1: Sales Clerk 1 S2: Sales Clerk 2
C: This T-shirt is nice .Clothes with Chinese characters are really popular overseas1.
G: I like clothes like this too. The ones with smaller characters are even better.
C: Exactly. Which colour is best
G: I think that colour is good. (to the saleswoman)Please show us that T-shirt.
S1: What size would you like
C: Large.
S1: This one is large. How about trying it on
C: It’s OK, not too large, not too small, and just right. Are there any other colours
S1: There’s also black and red.
C: Then give me a black one.
S1: Sorry. The black one only comes in medium. We’ve sold out of the large size2.
C: What a pity!
S1: Then, how about this style I think it suits you too.
C: I don’t like this collar.
Situation I
G: (to saleswoman1) Thanks. We’ve have a look elsewhere. See you later.
G: Look, Cathy. These pants are nice. It feels nice; it must be so comfortable to wear.
S2 You really have a good eye. This is pure linen3. Have a look at the cut of the pants, it’s very slimming.
C: This one’s blue. I don’t really like it.
S2 We have black ones too, I’ll get one and show you.
C: Hey. I think the two pairs are different in style.
S2 They’re about the same. Look, the material’s the same. The cut is the same.
G: This pair doesn’t fit4. They’re too long, a bit loose too.
C: This pair’s a bit smaller. Have a try.
G: This pair’s OK.I think you should buy a pair too.
C: Then I’ll buy a pair just like yours.
Situation I
Situation I
G: How much are they per pair 5
S: Since you really want them, I’ll make them cheaper, best price, 220 per pair.
G: Give us a discount if I buy two pairs.
S2: How about 400 for two pairs
G: That’s too expensive. How about 120 yuan per pair
S2: No way .I can’t make a loss on it6.
G: Well then forget it. Let’s go. (The two leave, Saleswoman 2 calls out to them in a loud voice.)
C: You’re really good. I’ll definitely go shopping with you in the future.
Situation I —— Vocabulary
character n. 特征 特色
sold out 卖出 售完
collar n. 领子 衣领
pants n. 裤子
linen n. 亚麻
discount n./v. 减价 折扣
Situation I —— Notes
Clothes with Chinese characters are really popular overseas.
具有中国特色的衣服在海外很受欢迎
The black one only comes in medium. We’ve sold out of the large size.
黑色的只有中号，我们大号已卖完。
This is pure linen.
这是纯亚麻面料的。
How much are they per pair
每条裤子多少钱？
This pair doesn’t fit.
这条裤子不合适
I can’t make a loss on it.
我不能赔钱卖。
Situation II —— Background Information
Giving the appropriate gift in a timely fashion not only strengthen personal relationships in some cultures but also can enhance a company or personal image. The right gift conveys respect to the individual. The main purpose of any gift should be to please and honor the recipient. If you keep this in mind, you will never produce a gift that can be inappropriate, or worse, insulting. One basic rule in international gift giving: ideally, any present you give should be made in your home country and should have its own characteristics. In china, there are a lot of Chinese characteristic items, such as antique. Introduce Liulichang Street of Chinese Culture
Situation II —— Background Information
a street in Xuanwumen;
750 meters long from east to west;
everything from scrolls, to jade articles to decades old cigarette ad posters;
bear a red official seal;
best attitude;
Attention: Dirty Fakes!
Situation II
A: the Guide, B: the Tourist, C: the Vendor
A: Have you been to this place before
B: This is the first time. An old schoolmate told me about it.
A: Actually, this secondhand market is quite big.1
B: My friend comes here every once in a while.
A: Look there, there is a vase.
B: It looks new,20 years old at the most.
A: 20 years 200 years! Some foreigners would like to take vases home whenever they travel in Beijing, but we can come back and buy it later, otherwise we’d have to carry it. It’s pretty heavy.
B: What’s this cabinet made of 2
C: Rose wood, real rose wood. It’s been handed down in the family. It’s at least four or five hundred years old.
B: Four or five hundred years old Qing Dynasty
C: Ming Dynasty. Look at the craftsmanship. Only furniture from the Ming Dynasty is so well made.
Situation II
B: How much will you part with it for 3
C: One hundred thousand.
A: That’s too expensive.
C: It’s a family heirloom. We could never bear to sell it before.
B: We’ll think about it.
C: Sure. The price is still negotiable.
A: I think it’s better to buy some little things. The bigger items are too expensive, and they’re hard to transport home.
B: You think smaller things cost less 4 Some are very pricy, too.
Situation II
A: I know. Didn’t you buy a super expensive pen-holder for me last time We got so excited for nothing. It turned out to be a fake antique.5
B: Don’t bring that up again. You mustn’t keep rubbing salt into my wounds.
A: Have a look over there .It’s all small items over there.
B: The fun of coming here is treasure hunting.6 You get something cheaply, go home and have it authenticated, and find it’s a real antique.
A: But it’s not easy. You need an expert’s eye.
B: Quick, look! There seems to be someone selling pen-holders.
A: Pen-holders again
Situation II —— Vocabulary
antique n./adj. 古董 古玩 /古代的 古董的
cabinet n. 内阁 陈列柜 储藏柜
craftsmanship n. 手艺 工艺 技艺 手工艺品
heirloom n. 传家宝
negotiable adj. 可谈判的 可协商的 可通行的
transport n./v. 运输 运送
fake n./adj./v. 假货 伪造的 假冒的 伪造 捏造
wound n./v. 伤口 伤痛 伤害
authenticate v. 鉴定
part with 放弃 舍弃
Situation II —— Notes
1. This secondhand market is quite big.
这个二手市场很大。
2. What’s this cabinet made of
这个储藏柜用什么制成的？
3. How much will you part with it for
多少钱您出让？
4. You think smaller things cost less
你认为小东西花得少么？
5. It turned out to be a fake antique.
结果是个赝品。
6. The fun of coming here is treasure hunting.
来这儿的乐趣是寻宝。
Part Two — Practice the Following
Listening Practice
Role play
Matching
Practical Reading
Translation
Writing
Listening Practice
At a Fruit Shop (A-Tourist, B-Guide, C-Vendor)
A: How much are the bananas
C: __________for 3 jin
A: So expensive .Over 10 yuan for one jin
C: No , It’s 10 yuan for 3 jin .
B: So that’s over three yuan per jin.
A: Oh ,that’s an interesting way of putting it. Shall we get some bananas
B: You should buy apples _______________bananas. The bananas are not that fresh. They go off easily.
A: These apples are nice, pretty fresh. Are they __________
C: Sweet and crunchy. These are Fuji apples.
B: (picks up one and then points to another type of apple) What about these apples
C: These are soft, not crunchy. But they’re __________ too.
B: Then we’ll get some Fuji apples.
C: Five yuan for two jin .
B: So expensive!
C: You get what you __________.
A: Let’s choose a few .
C: More than two jin ,add one more and make it three jin.
B: (after weighing apples, points to persimmons) Look.Now persimmons are in season. Beijing’s persimmons are the sweetest.
A: These persimmons are so soft. We can eat them _______________ when we go back.
B: How much are the persimmons
C: Two yuan per jin.
A: You only have these persimmons here I’d like to choose some.
C: These persimmons are nice. We had three crates in the morning and they’re all gone. If you take it all, I’ll give you a __________.
B: How much is it if we __________ it all
C: 1.5yuan per jin
B: Alright. __________ it up for me.
C: With the apples, that __________ to a total of 10 yuan 5 jiao .Just give me 10 yuan . How about something else
A: No ,thanks.
Role play —— Guided Shopping Tour
A receptionist, Guohua takes Jane and Mike to a handicraft shop. Jane and Mike are fascinated by almost every item displayed in the store. Guohua tells them to be cautious and thoughtful before they decide to make a purchase, trying to bargain with the dealer, finally they buy a lot of small antiques and folk handicrafts for their families and friends.
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
porcelain
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
Jiangsu Embroidery
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
ink stone, rice paper
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
milk and dairy products
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
batik
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
kite
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
Khotan jade
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
clay figurine
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
Puer
Matching —— Choose the Places of Origin of the following typical souvenirs from A-J
Guizhou
Suzhou
Yunnan
Xinjiang
Inner Mongolia
Jingde County
Tianjin
Weifang
Jiangsu Yixing
Huizhou
ceramic teapot
Practical Reading：Food Shopping—Western Style
Translation
A. Translate the following sentences into English
那么试试这条，款式很优雅。
How about this The design is so elegant.
这双鞋底太硬了，换双软底的吧。
The soles are too hard. Do you have some soft ones
我们这里不讲价。
Our prices are non negotiable.
这是您的购物票，请到这边收银处交款好吗？
Here is the bill. Would you please pay at the cashier over there
可以换一种牌子的吗？我想要那个。
May I have another brand instead I want that one.
B. Translate the following into Chinese：
Built 4,000 years ago, the three great pyramids
at Giza, in the Egyptian desert remain the most colossal1 buildings ever constructed. The pyramids were built by Egyptians under the orders of the Egyptian leader, whose title was Pharaoh. There was a sequence of Pharaohs culminating3 around 2615 B.C., with the Pharaoh Cheops who built the biggest thing ever built, the Great Pyramid, also known as Khu fu. Cheops built a pyramid 770 feet on one side and 481 feet tall. How ancient builders managed to build these massive structures has never been fully answered but the effort clearly required brains and brawn.
Writing —— Describing a Souvenir
As a tour guide, surely he will lead the tourists to buy some local souvenirs, or he may be asked to give some suggestions on buying a certain souvenir. In describing a local souvenir, the tour guide should have the knowledge of the souvenir on the following aspects: its history, function, feature, story, value and quality.
Task: Please write out a description of introduction to a certain local souvenir as you know, no less than 400 words. Pay attention to the tips for reference when you write it.
Part three Know Something about Social Etiquette
Daily Life
Business Manners
Supplements

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