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(共12张PPT)
Module 3
Animals
Unit 6 Pets
Period 3
Speaking & Writing
Speaking
Making and responding to compliments
A Talk time
A1 Read the conversation below and practise it in pairs.
Ellen: Excuse me. I want to make a complaint about these dog biscuits.
Manager: What’s the problem
Ellen: When I opened the box, I found that many of them were bad. Look！
Manager: Oh, I’m very sorry about that. I’ll take care of it right away.
Can you show me your receipt
Ellen: Yes. Here it is.
Manager: Thanks. Now if you can wait, I’ll be back in a moment.
I want to make a complaint about these dog biscuits.
A2 Answer the following questions.
1 What did Ellen say to make her complaint
2 What did the manager say to respond to the complaint
I’m very sorry about that. I’ll take care of it right away.
3 What do you think the manager will do after he leaves Ellen
He will get a new box of dog biscuits for her.
Language for making a complaint
I want to complain about…
I have a complaint about…
I want to make a complaint about…
B Speak up
Pets can sometimes cause problems. In pairs, make conversations according to the situations below. Take turns to make and respond to the complaints.
1 S1 has a pet dog. It is usually friendly, but one day it barked and scared S2’s younger
sister when she tried to touch it.
2 S2 has a pet dog. It makes a lot of noise in the evening and keeps S1 from sleeping.
Writing
What animal makes the best pet
A In pairs, discuss what animal makes the best pet. Write down
your opinion and reasons. Use the example below to help you.
B Use your notes from A, the expressions from the box below
and the example on page 92 to help you write a short article.

Reasons
Opinion
Supporting details
I think that dogs make the best pets.
Dogs are lovely.
Dogs are faithful.
Walking a dog can help the owner stay healthy.
enjoy playing with them
pleasant to hold them in our arms
a story about a faithful dog in Japan
谢谢观看
谢谢观看

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