资源简介

(共16张PPT)
Listening and Talking
Make reservations
Unit 2
Travelling Around
Teaching Objectives
By the end of this class, you will be able to:
1. Learn about words and expressions of making reservations
2. Learn to use listening skills:
predict the content
focus on the key words
get the main idea and details of the telephone conversation.
3. Know the formal and polite expressions in reserving
What reservations do we need to make before or while we travel
When we talk about air ticket/ hotel room/ dinner table reservation, what words or expressions come into your mind
Pre-listening
Make reservations for a trip - P29
（房间、座位等的）预订
/ rez ve n /
Booking air/plane tickets
Booking hotel room
Booking a table for dinner
Reserve
单程票 往返票（round-trip ticket）
Credit card
Cash
Wechat
Alipay
支付方式
first class
头等舱
economy class
经济舱
business class
商务舱
2 single beds
双床房
（两张单人床）
double bed
大床房
（双人床）
king bed
特大床房
Pick-up service 接车服务
风景房
特殊要求
Is breakfast included
包含，包括
standard room
标准间/标间
high chair
儿童高脚椅
Tips:Listen for relationship.
判断听力中谈话人之间的关系除了根据他们谈话的内容之外，还可以根据他们谈话的语气、语调、语言的正式程度，以及谈话的环境等来判断。
以下是常见的对话者关系：
husband—wife； teacher—student；
boss—employee； shop assistant—customer
waiter—customer； doctor—patient；
parents—kid；
classmates； roommates； friends
Make Reservation
Step 1
Listen to the phone call and answer the questions.
1
1.What are the two speakers talking about
2. What is the relationship between the two speakers
A. booking a flight B. checking in a hotel
C. attending a meeting D. studying abroad
A. boss and employee B. agent and client
C. teacher and student D. husband and wife
Opening can I help you to buy a plane ticket
Talking about time On are you travelling On the 23rd of December.
Talking about what you prefer There are two flights… Which do you Would travel business class or economy book a return flight this time The 9:30 flight, please.
to travel business class.
No, . I’m take the train back.
Other information your name, sir Robert Williams.
Payment May I ask _____ to pay By credit card.
Listen again and complete the table with the words you hear.
2
How
what date
prefer
you like to
Would you like to
May I have
how you would like
I’d like
I’d like
thank you
Woman: Skies Airlines. How can I help you
Man: I’d like to buy a plane ticket from London to Paris.
Woman: Certainly, sir. On what date are you travelling
Man: On the 23rd of December.
Woman: There are two flights that day: one in the morning at 9:30 and the other in the
afternoon at 5:00. Which do you prefer
Man: The 9:30 flight, please.
Woman: Would you like to travel business class or economy
Man: I’d like to travel business class.
Woman: Would you like to book a return flight this time
Man: No, thank you. I’m taking the train back.
Woman: May I have your name, sir
Man: Robert Williams.
Woman: Thank you, Mr. Williams. I’ve made your booking. May I ask how you would
like to pay
Man: By credit card.
Woman: OK, wait just a second, please … [Fade out.]
Can you think of
some useful expressions
for
booking a hotel room
Useful expressions for booking a hotel room
What can I do for you
What kind of room would you like
How long are you staying
When are you checking in and checking out
Do you have any special requests
My I have your name
I’d like to book a room.
I’d like to book a room for next Monday.
I’d like a room with two single beds.
What’s the room rate (房价)
Do you have free Internet service
Is breakfast included
Imagine you are making plans for the holiday. Choose one of the situations below and role-play a phone call with a partner.
Sample Conversation
A: Happy Hotel. How can I help you
B: I'd like to book a room.
A: Certainly, sir. On what dates would you like to stay
B: From the 4th to the 7th of November.
A: We have rooms with 2 single beds, double bed, and king bed, available. Which do you prefer
B: I'd like a king bed, please. Oh, and could I have a non-smoking room
A: All of our rooms are non-smoking. Do you have any other special requests
B: Yes, I'd like to have a room with a view. Oh, and a quiet room. I’ll really need to get some rest.
A: That can certainly be arranged.
B: And does your hotel have Internet
A: There is free WiFi throughout the hotel for guests. May I have your name, sir
B: John Peters.
A: Thank you, Mr. Peters. So, I have you down for a room with a view and a king-size bed from the 4th to the 7th of November. Check-in time is after 12:30 p.m., and check-out time is before 11:00a.m. All of our rooms come with a complimentary breakfast. May I ask how you would like to pay
B: By credit card.
A: OK, wait just a second, please ...

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