资源简介

Unit 2 It’s Always Nice to Be Polite
第六课时
一、单项选择
1. Which is a way to express your appreciation to your business associates
A. giving gifts B. giving business cards C. giving handshakes
2. In Malaysia, _____ sure to present and accept gifts with your right hand or both hands.
A. be B. take C. do
3. In South Africa, you’d better _____ some research when ______ gifts because there is a mixture of business cultures in this country.
A. do; gave B. doing; giving C. do; giving
4. Which gift is considered improper in Russia
A. A clock. B. Yellow flowers. C. A handkerchief.
5. What does the proverb “When in Rome, do as the Romans do” mean
A lack of cross-cultural understanding can lead to misunderstandings and offence, because different countries have different traditions... Remember, when in Rome, do as the Romans do.
A. We won’t have cross-cultural misunderstandings and offence when we are not in Rome.
B. We should always follow the customs of the Romans in our life.
C. We should follow the customs of the people we are visiting or living with.
二、对话选择
A: Carter, you seem extremely upset. What happened
B: I’m so worried about the email I just sent to one of my colleagues in the IT department. I hope it won’t cause any trouble.
A: What’s wrong with the email
B: 1. ___________________ I asked my colleague about a computer glitch via email but I cc’ed to the whole IT department and even my boss!
A: 2. ___________________
B: What’s worse, there are many wrong spellings, suspicious links and unspecified attachments in that email.
A: Oh, that really seems unprofessional.
B: Yes, 3. ___________________ I should have learned about it more carefully.
A: 4. ___________________ It’s really important to proofread and check the recipients before sending emails.
B: Definitely. 5. ___________________
A. I really recognise the importance of email etiquette right now. B. What an awkward moment! C. Don’t mention it. D. I couldn’t agree more. E. I have already learned my lesson.
三、阅读理解，为每部分匹配相应的小标题
Business Etiquette Tips for Every Professional
In the working world, behaving professionally means not only presenting oneself with confidence but also taking the feelings and attitudes of others into consideration. Here are five business etiquette tips that every professional should follow.
1.________________________
Emotional intelligence refers to one’s ability to put their own feelings aside and see things from the perspective of other people. One study showed that participants were able to better control their emotions after training. Managers and co-workers who scream at others create a hostile work environment. However, keeping a cool head when facing challenges, trying to meet deadlines or dealing with difficult customers leads to success.
________________________
In many professions, workplace dressing has grown more casual, but that doesn’t mean wearing flip-flops to work is a good idea. Good business etiquette requires you to put some extra thought into your work outfit and show your respect for your position and the company’s image. Paying attention to your work outfit doesn’t mean wearing a suit and tie every day, but making sure your work clothing is accurate: clean, ironed, and appropriate to the work setting.
________________________
Inform your manager you are finishing a project which you’ve barely started You are risking losing your team’s and employer’s trust. Breaking business etiquette rules and telling lies can get you into serious trouble. Such lies as telling the boss you are sick when your social media shows you are sunbathing at the beach can cost you a job. Therefore, honesty in the workplace is critical.
________________________
Revealing certain information in the workplace is considered bad business etiquette. For example, don’t ask your colleagues to reveal their salary, and don’t discuss what you’ve found out with others—that’s none of your business. The same applies to other personal information. If Sally from the sales department tells you she’s pregnant, don’t spread the happy news until she does it first. If someone tells you about his or her struggles, keep that information to yourself.
________________________
Failing to ask appropriate questions can lead to costly errors. For example, when you’re putting together an important contract and you’re uncertain if the language you are using is correct, you create a risk for the business. Unclear terms can make contracts invalid under the law, which builds a poor reputation for your company. Taking time to ask a colleague or supervisor can help your company collect the full benefit of all legal duties.
A. Know what to keep secret B. Study up on emotional intelligence C. Ask when uncertain D. Dress for your role E. Behave honestly
四、写作
请书写一篇以“职场礼仪”为主题的文章，为职场新人介绍必备的职场礼仪贴士和建议，字数60-80词，首句已提供，不计入字数。
内容提示：
尽快融入企业文化。熟记并严格遵守公司的规章制度，不迟到、不早退、办公时间不打私人电话；
2. 从小事做起。多做一些力所能及的琐事，如为复印机加纸，给饮水机（water dispenser）加水等，给同事留下好印象；
3. 虚心请教同事。问问题是解决问题、增加沟通、增进情谊的有效手段。
Workplace Etiquette Tips
Workplace etiquette is increasingly important and influences people’s career success. Here are some useful etiquette tips for those who are just starting out in their career.
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参考答案
第六课时
一、单项选择
1-5 AACBC
二、对话选择
1-5 CBADE
三、阅读理解
1-5 BDEAC
四、写作
Workplace Etiquette Tips
Workplace etiquette is increasingly important and influences people’s career success. Here are some useful etiquette tips for those who are just starting out in their career.
Fit in the corporate culture as soon as possible. Bear in mind and follow the company’s rules. Avoid arriving at work late or leaving early. Don’t make personal calls during work hours.
2. Start from the basics. Get ready to do office chores, such as loading paper into the photocopier and refilling the water dispenser with full bottles. These tasks make a good impression.
3. Be open-minded and consult with your colleagues. Asking questions is an effective way to solve problems, improve communication and develop friendships.

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