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Unit 2 It’s Always Nice to Be Polite
第五课时
一、选择合适的词组完成句子
wait in a queue speak in a friendly tone dress up show one’s respect knock before entering make a call in a quiet corner put... back after use accept... with both hands
______________________ will make you seem more approachable and kind and might even win you some friends.
We ______________________ a room so as to alert the person in the room who might be doing private things.
When you are given or ______________________ any objects, such as gifts or business cards ______________________, it shows you are fully interested and dedicated to receive the object.
People tend to ______________________ for hours in some popular restaurants to get the food that they probably couldn’t cook at home.
Business cocktail events can be tricky because you want to ___________________ but not too much to feel like you are going into the office.
二、单项选择
1. If you don’t ________ to the point quickly then you may lose their interest halfway through the email.
get B. move C. run
2. We are unwilling to risk ________ any client as we try to get our business back to normal.
lose B. to lose C. losing
Although the dress code in our company is a little lengthy, I will try to explain it as _______ as possible.
shortly B. concisely C. complicated
Police are warning the public to be on the alert for _________ packages.
suspicious B. surprising C. sudden
The best way to respond _______ spam mails is to ignore them.
to B. by C. with
The employees won’t get paid for time off _______ they have a doctor’s note.
if B. as long as C. unless
Jessica talked ________ about her travel plans, completely unaware of my disinterest.
in and out B. up and down C. on and on
The mayor ________ the citizens _______ the possibility of further price rises in the press conference.
warn; of B. alerted; to C. reminds; of
The film star was surrounded by reporters who had been ____________ for him.
waiting in a queue B. lying in wait C. hiding in a crowd
When you place email addresses in the __________ field of a message, those addresses are invisible to the recipients of the email.
Cc B. Bcc C. To
三、翻译句子
1. State your message concisely and simply.
_______________________________________________________________________
2. Alert your recipient to what your email is about, or it risks being ignored.
_______________________________________________________________________
3. As you know, there are some links that threaten to take us to where thieves lie in wait to steal our private information.
_______________________________________________________________________
四、阅读理解
Workplace Email Etiquette
Email etiquette is often overlooked in the professional world. Emails written to friends and family will be less formal and will not need to follow any particular guidelines or rules, but when writing to someone at a professional level, the following guidelines and rules should be taken into account.
Use a descriptive subject line; avoid leaving it blank or putting an irrelevant or general subject.
Address the recipient by name.
DO NOT USE ALL CAPS!
Avoid overusing punctuation marks!
Avoid using abbreviations that people are not familiar with.
Avoid using HTML in your emails, because not everyone can view it, and it takes away from the professional image of the letter.
If you are sending an attachment, make note of it and describe what the attachment is for in the body. Some people are very wary of attachments due to the threat of computer viruses.
Keep your emails as concise as possible without leaving out any important information.
Always leave a signature line. Don’t assume the person already knows who you are.
Do not keep on sending the same message to the same person over and over again. If they don’t respond after a few days, send them an email asking if they have received your first email.
Use spell check, proofread, and revise your letter after it’s done.
Use threads if you get a message from someone and you are going to respond. Don’t send a new message. Simply hit the reply option on your email, and this keeps the original subject line with “Re:” in front of it.
When reading emails, treat them as if they are private messages (unless you know you are allowed to share them with others).
When you receive a message, reply to it as soon as you have time to.
Guidelines and Rules of Email Etiquette
Do’s Use a descriptive and 1. ___________ subject line.
Address the recipient by name.
Describe the 2. _________ in the body to remove the fear for the threat of computer viruses.
Keep your emails as concise as possible without 3. ________ any important information.
Leave a signature line.
Proofread and 4. __________ the spelling, and revise your letter before sending.
Use the 5. ________ option on your email if you are going to respond to a message.
Treat emails as private messages.
Respond to an email as soon as 6. __________.
Don’ts Don’t use caps all the time.
Don’t use too many punctuation marks.
Don’t use 7. _____________ abbreviations.
Don’t use HTML in emails in case your emails seem 8. __________.
Don’t send the same message to the same person over and over again.
参考答案
第五课时
选择合适的词汇完成句子
Speaking in a friendly tone 2. knock before entering 3. accepting; with both hands
4. wait in a queue 5. dress up
二、单项选择
1-5 ACBAA 6-10 CCBBB
三、翻译句子
1. 务必简明扼要地陈述信息。
2. 提醒收件人你的邮件主题，否则你的邮件很容易被忽略。
3. 如你所知，一些链接会让我们遭受隐私信息被网络窃贼盗取的威胁。
四、阅读理解
1. relevant 2. attachment(s) 3. missing/leaving out 4. check
5. reply 6. possible 7. unfamiliar 8. unprofessional

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