资源简介

Unit 2 It’s Always Nice to Be Polite
第一课时
一、用英语写出下列单词
1. 挺直地 2. （业务）名片
3. 准时的，守时的 4. 愿考虑不同意见的，思想开明的
5. 实习（期） 6. 化妆
7. 礼节，礼仪，规矩 8. 顺利地
9. 尴尬的 10. 不合适的，不得体的
二、补全对话
A: Hi, Tom. You look upset today. What’s up
B: Hi, James. I’m nervous about my upcoming internship as a receptionist.
A:1._______________You’ve been trained for it for a long time.
B: I know that but I’m not confident at all. 2. ________________
A: There is no need to suffer from imaginary fears. 3. ________________
B: What should I pay attention to
A: As a receptionist, it’s important to make a good impression. 4. _______________
B: Thanks for your advice.
A: That’s all right. 5. _______________
A. I’m afraid I would make mistakes. B. Take it easy. C. I bet you will perform well. D. Everything will go smoothly if you follow several basic rules. E. Dress smartly, wear a smile, use polite language, and things will work out.
三、请将A栏和B栏的信息进行匹配
A: Workplace behaviour B: Result/Effect
Giving and accepting a business card properly. A. It shows your lack of responsibility and confidence. Frequent excuses will prevent you from reaching full potential and recognising opportunities, strengths and skills.
Always making excuses. Smartly dressed employees show an attractive image and good discipline in their companies. They play an important role in impressing the people visiting their companies.
Dressing smartly/ Wearing a uniform. C. It shows your business partner full respect and helps leave a good impression of both yourself and your company.
Wearing a smile at work. D. It harms communication and collaboration and creates an unhealthy and hostile work environment. It is hazardous to both employees’ health and the company’s development.
Keeping a poor or negative attitude towards co-workers./ Showing disrespect for colleagues. It makes you more approachable and helps to establish a friendly atmosphere. It will develop great relationships with customers and colleagues.
1. ____ 2. ____ 3. ____ 4. ____ 5. ____
四、请根据第三题信息或自己的实际情况回答下列问题
1. Do you wear your school uniform to school throughout the whole week Why (not)
Do you always make excuses for mistakes Why (not)
Can you list more good workplace behaviours What effects will they bring about
4. Can you list more bad workplace behaviours What problems will they lead to
5. How will you deal with disrespectful co-workers
五、名人名言
“Behaviour is the mirror in which everyone shows their image.” ―Johann Wolfgang von Goethe 行为是一面镜子，每个人都把自己的形象显现于其中。——歌德（德国诗人、剧作家） “Life is short, but there is always time enough for courtesy.” ―Ralph Waldo Emerson 人生苦短，但总有足够的时间来保持礼貌。——拉尔夫·沃尔多·爱默生（美国思想家、文学家） “Respect for ourselves guides our morals; respect for others guides our manners.”―Laurence Sterne 自尊能指引我们的道德；尊重他人能指引我们的举止。——劳伦斯·斯特恩（英国作家） “We create our fate every day... most of the ills we suffer from are directly traceable to our own behaviour.” ―Henry Miller 我们每天都在创造我们的命运……我们遭受的大多数厄运都可以直接追溯到我们自己的行为。——亨利·米勒 (美国作家） “One of the greatest victories you can gain over someone is to beat him at politeness.” ―Josh Billings 你能从他人身上获得最伟大的胜利就是礼貌地打败他。——约什·比林斯（美国幽默作家） “If you want to change attitudes, start with a change in behaviour.”―William Glasser 如果你想改变态度，从改变行为开始。——威廉·葛拉瑟（美国心理学家）
参考答案
第一课时
一、用英语写出下列单词
1. upright 2. business card 3. punctual 4. open-minded 5. internship
6. make-up 7. etiquette 8. smoothly 9. awkward 10. improper
二、补全对话
1-5 BADEC
三、请将A栏和B栏的信息进行匹配
1-5 CABED
四、请根据第三项信息或自己的实际情况回答下列问题
1. Yes, I do. I think wearing school uniforms saves us much time and money spent on selecting and purchasing our clothes. Besides, wearing school uniforms shows good discipline in our school and avoids unnecessary comparison among students.
2. No, but sometimes I do. Making too many excuses will show my lack of responsibility and confidence, and it may make me lose friends. So, it’s really a bad idea to make excuses for mistakes.
3. Staying focused on work and submitting it on time are good workplace behaviour examples. They will help build your reputation as a professional within your company.
4. Spending time gossiping at work and finishing tasks late are bad workplace behaviour examples. These behaviours will create a negative reputation for yourself and damage the relationship between colleagues.
5. I think I should remain calm and consider the cause of the behaviour. Then, I will try to use my sense of humour to get rid of my bad feelings. I’ll talk to my manager or supervisor for advice if needed.

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