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(共29张PPT)
选择性必修二Unit 5 First Aid
Using Language
Learn to call emergency services
Learning objectives：
By the end of the class, you will be able to:
1. know emergency numbers for different countries;
2. acquire how to make an emergency call and perform CPR according to the instructions;
3. give and understand first aid instructions to save a drowning person;
4. identify different medical emergencies and perform first-aid.
Part 1
Pre-listening
Pre-listening
Task 1: First aid quiz.
What’s the first and most important step to treat minor burns
A. Give first aid.
B. Apply oil to burns.
C. Call the ambulance.
2. What’s the best way to treat a sprained ankle
A. Continue walking or jumping as usual.
B. Put a heating pad around your ankle.
C. Put an icy pad on your ankle.
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3. How would you stop bleeding in the leg
A. Cover the wound with paper tissue available.
B. Wash the wound under the cold running water.
C. Put a bandage over the wound and press on it.
4. What should you do if you witness a person suffering a heart attack
A. Ask his current condition patiently.
B. Call the emergency numbers for help.
C. Perform mouth-to-mouth rescue breathing.
Australia ________
Canada ________
China _________
Japan _________
Most European countries _____ New Zealand ___________
South Korea ____________
the UK ___________ the US _____________
119
112
120
111
000
911
999
Why emergency numbers are very short
Task 2: Watch a video and match the countries with the emergency numbers
000
911
120
119
112
111
119
999 and 112
911
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How to make an emergency call
What kind of information will
the operator ask
Task 3: Prediction
Address
Age
Phone number
Symptoms
√
√
√
√
Now it’s time to listen to a 999 call in England and learn how to make an emergency call.
Part 2
While-listening
Listening tips: How can we listen for a clearer goal
Before you listen to the audio, look at the questions first, and then circle the important words. While you are listening, take some notes quickly. You can write down some key words, abbreviations(缩略词)or numbers, even symbols(符号).
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Task 1: Listen to a 999 call and fill in the information sheet about the victim.
Medical emergency
Service
Ambulance
Police
Information sheet
Fire brigade
Address
Phone
Victim’s age
Sex
Male
Female
Condition
conscious
unconscious
breathing
breathing hard
not breathing
Symptoms
pale face
blue lips
make strange noises
√
18 West Highgate
655-212
68
heart attack
√
√
√
√
√
√
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His ____________ has gotten really _____.
I think he’s _________.
His ____ looks _________.
He’s started to breathe again.
His _____ are __________.
He’s making ______________.
How did the boy sound
panic-stricken
Task 2: Listen for the description of the victim’s condition.
bad
dying
funny
blue
strange noises
breathing
lips
奇怪的
face
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His breathing has gotten really _____.
I think he’s _________.
His face looks _________.
He’s started to breathe again.
His lips are __________.
He’s making ______________.
He’s not____________ again.
He’s not_________________!
How did the boy sound
panic-stricken
______ Press down, twice a second.
______ Check to see if there is food in his mouth.
______ If your mother needs a break, change places.
______ Put him on his back.
______ Remove any pillows.
______ Tell your mum to put her hand in the middle of his chest.
How did the operator sound
calm
Task 3: Listen again. Number the following instructions the operator gave.
5
3
6
1
2
4
Put him on his back.
Remove any pillows.
Check to see if there is food in his mouth.
Tell your mum to put her hand in the middle of his chest.
Press down, twice a second.
If your mother needs a break, change places.
Instructions before the CPR to check conditions
Instructions to perform CPR
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Task 4: Listen for the operator’s language .
Fill in the blanks
Operator: Just be ______ and do what I tell you. The ambulance is _____________.
Operator: Hello, __________________________.
Operator: OK. Could you ____________________________
Operator: And your __________________
Operator: Now calm down and tell me _________________.
Operator: Right. ______________________
Operator: And _______________________
Operator: I'll tell you ______________. ________, is he on his back
Operator: _______, remove any pillows.
Operator: _______ look in his mouth. Any food there
Operator: Listen to me! ______, tell your mum to put her hand in the middle of his chest, and press down.
Ask for location, phone number, age, symptoms
Ask whether with the patient
Show clear instructions
Calm the boy down.
Opening
this is the ambulance
tell me your address
phone number
what’s wrong
How old is he
are you with him now
Next
what to do
First
Now
Next
calm
on the way
Tip : When giving commands,
Use the imperative(祈使语气）
Pay attention to sequencing words, such as first, next, then,
after that, and finally.
Let’s check how to give an effective emergency call.
Ask information about the victim
Address
Phone
Age and sex
Condition
Symptoms
Give first-aid instructions
first, next, then...
Imperative, clear
Ask whether stay with the patient.
Calm the caller down
As a telephone operator, you should...
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When I need the ambulance service, I should...
Dial the emergency number and ask for an ambulance.
Listen carefully and do not panic.
Follow the instructions the operator gives!
Answer all the questions simply and directly when asked.
Don’t hang up ! Stay until the ambulance arrives.
Part 3
Post-listening
Task 1: Listen to a conservation and answer the following questions.
1. What is the probable relationship between the two speakers
A.Doctor and patient.
B. Emergency operator and caller.
C.Neighbor and friend.
2. What is Alice’s address
A. 135 9th Main Street.
B. 9th Main Street 153.
C. 139 5th Main Street.
3. What does the operator advise Alice to do while waiting for the ambulance
A. Sit up straight and call a neighbor.
B. Lie down and try to relax.
C. Stand slowly to avoid falling.
4. How does Alice sound during the conversation
A. Anxious. B. Angry. C. Relaxed.
5. Why does Alice ask the operator to hurry
A. She wants to see a doctor as soon as possible.
B. She is afraid of passing out before the ambulance arrives.
C. Her neighbor is waiting to help her at home.
Drowning is the 3rd leading cause of unintentional injury death（意外伤害死亡） worldwide, accounting for 7% of all injury-related deaths.
There are an estimated 236 000 annual drowning deaths worldwide.
Key facts (from World Health Organization)
Task 2: Watch a short video to learn how to rescue someone from drowning and match the pictures with the steps in groups.
lay the victim on his back
pat his shoulders
check for response
check to see if he is breathing
call for an ambulance
lift up his chin
remove any grass or sand from his mouth
perform CPR
perform mouth-to-mouth rescue breathing
cover his mouth
blow air in
push down on the centre of his chest
ABC
E
D
FG
IJK
HL
Check your answers:
Task 3: In pairs, role-play an emergency call.
One of you will be the friend of a drowning victim (Role A),
and the other will be a telephone operator giving first-aid instructions(Role B).
Role A
Role B
in a panic-stricken
tone
give instructions using the imperative and some sequencing
words
describe the victim’s
condition
in a calm tone
O=Operator（接线员） C=caller（拨号者）
O: Hello, this is emergency.
C: Hi, it’s my friend. ...... We need an ambulance!
O: OK. Could you tell me your address
C: We are at ... (street/ school/ park/ ...)
O: And your phone number
C: Oh. It’s xxx-xxxx-xxxx. Please hurry! I think he’s/ she’s dying!
O: And are you with him/ her now
C: Yes.
O: Now calm down! The ambulance is on the way. I’ll tell you what to do. First, ...
C: OK. What next
O: Next...
C: I’ll try my best. Please! oh, the ambulance is here! Thank you!
Pattern for reference:
The following expressions might help you.
Opening phrase:
Hello, this is the ambulance.
This is the ambulance service. How can we assist you today
Ask for location:
Could you tell me your address
What’s your exact location
Where do you live
Ask for phone number:
And your phone number
May I have your phone number
Ask for age:
How old is he
What’s your age
Way to calm sb. down:
Now calm down
Just be calm and do what I tell you
Don’t worry, we’re guiding you step by step
Ask for condition:
What’s wrong
Is he conscious now
To describe symptoms:
His face looks funny /pale ...
His lips are blue!
She’s sweating a lot...
Peer--evaluation
Items Yes No
1 Did the students provide the basic information about the victim
2 Did the students give first-aid instructions correctly
3 Did the students use the sequencing words
4 Did the students use imperatives
Part 4
Homework
Choose one of the medical emergencies below that you are interested in and search some information on the Internet about the first aid procedures of it and write a paragraph to give instructions.
burn
nosebleed
choking
heart attack

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