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(共28张PPT)
主题语境:人与社会——人际沟通
UNIT 11　CONFLICT AND COMPROMISE
大观念之单元话题:单元主题语境属于“人与社会”中的“人际沟通”。本单元的主题是“矛盾与和解”,语言材料从个人、社区、国家三个层面多维立体地呈现不同类型的“冲突”,包括人与人之间的冲突、邻里间的矛盾和国家间冲突的极端形式——战争等。希望学生通过本单元的学习,能够了解不同层面的矛盾、正确认识矛盾并学会积极冷静地解决矛盾。
①well-being / wel bi / n.幸福;健康
②willingness / w l n s/ n.意愿
③prolonged /pr l d/ adj.长期的;持久的
④dispute /d spju t/ n.争端
⑤acknowledge / k n l d / vt.承认
⑥arise from产生于;起因于
⑦in conclusion总之
类文悦读·情境导学
冲突不可避免,妥协处理可避免恶果,促进合作尊重。
Conflict is an inevitable aspect of human interactions,often arising from⑥ disagreements,misunderstandings,or competing interests.However,the way we handle these conflicts can significantly impact our relationships and personal well-being①.One effective strategy in resolving conflicts is through compromise.
Compromise requires a willingness② to listen to the other side,understand their perspective,and be open to negotiation.By adopting a compromise approach,we can avoid the negative consequences of prolonged③ conflicts,such as strained relationships,emotional distress,and even legal disputes④.
Moreover,compromise fosters a sense of cooperation and mutual respect.It encourages individuals to see conflicts as opportunities for growth and understanding rather than as battles to be won.When we compromise,we acknowledge⑤ that both parties have valid points and are willing to work together to find a solution that benefits everyone.
In conclusion⑦,compromise is a vital skill in navigating the complexities of human relationships.By embracing compromise,we can transform conflicts into opportunities for mutual understanding and cooperation,leading to more harmonious and fulfilling interactions.
Section Ⅰ　Topic Talk & Lesson 2
话题:Conflicts and compromises in life(生活中的冲突和妥协)
Listening(听力挖掘)
Ⅰ.Listen to the conversations and do the following exercises.
听教材第28页的第一段对话,回答第1至3题。
1.What is the customer’s main complaint about the accounts department
A.They are not friendly enough.
B.They are not efficient in solving problems.
C.They have made a mistake on his bill.
√
2.What issue is the customer facing with his account
A.His account has been frozen.
B.He has been overcharged.
C.He has paid his bill but keeps receiving payment reminders.
√
3.How does the call centre agent solve the customer’s problem
A.By offering a discount on his next bill.
B.By resetting his account.
C.By transferring him to a supervisor.
√
听教材第29页的第二段对话,回答第4至6题。
4.What is Tim’s main problem
A.He can’t stop playing mobile games.
B.He feels guilty about not studying enough.
C.He struggles with his studies in general.
√
5.What does Mr Smith suggest Tim do to improve his studying
A.Study in a quiet room at home.
B.Study in a library with a good atmosphere.
C.Ask his friends to help him study.
√
6.What advice does Mr Smith give Tim for when he is at home alone
A.Set clear goals and practice self-control.
B.Avoid using his phone altogether.
C.Study for short periods and then take breaks.
√
听教材第34页的第三段对话,回答第7至9题。
7.What is the topic of the conversation between the interviewer and Dr.Maguire
A.How to prevent conflicts in daily life.
B.Different ways to deal with conflicts.
C.The causes of conflicts among neighbors.
√
8.According to Dr.Maguire,which of the following is the worst way to handle conflicts
A.Responding to anger with more anger.
B.Doing nothing and hoping for the best.
C.Asking for help from someone outside the situation.
√
9.What does Dr.Maguire suggest as the best approach to dealing with conflicts
A.Ignoring the problem and hoping it will go away.
B.Calling on someone outside the situation to make a decision.
C.Trying to negotiate with the other person involved.
√
听教材第35页的第四段对话,回答第10至12题。
10.What is the first thing to do when negotiating with someone in conflict,according to Dr.Maguire
A.Act as if you are completely right.
B.Avoid acting as if you are entirely in the right.
C.Agree with everything the other person says.
√
11.What should you do after finding out what the other person wants in a conflict negotiation
A.Ignore their needs and stick to your own.
B.Shout loudly to assert your position.
C.Put forward solutions and ensure everyone agrees.
√
12.Which of the following is NOT recommended when negotiating with someone in conflict
A.Speaking clearly and firmly.
B.Standing very close to the other person.
C.Being careful with your body language.
√
Ⅱ.Listen to the conversations again and fill in the blanks.
Conversation 1
1.I certainly hope somebody can! That ____________department of yours doesn’t know ____________they are doing!
2.This is the third time I am calling about ________________thing.It’s just a waste of my ____________________.
3.It’s my account.I have ____________it in full but you keep sending ____________to say that I need to pay immediately,otherwise my account will be ____________.
accounts
what
the same
time
paid
messages
closed
Conversation 2
1.I’m ashamed to admit that I really ________________myself about playing mobile games.When I sit down to study,I often intend to ____________by playing mobile games for a few minutes and once I do so,I cannot ____________.After a while,I notice the time passing ____________and this makes me feel ____________.But the next day,everything goes ________________.It’s awful.
struggle with
start
stop
quickly
guilty
the same
2.That’s completely normal among ________,even among adults,and it’s perfectly understandable.So,don’t __________________.To have the courage to ________________this is already a sign of maturity.
3.Good question! This is where you need to ____________self-control and goal setting.Set a clear ____________for every studying period.By ____________yourself a goal,you will know what you have to ________ by the end of the time.And when you want to ______________ your phone,keep telling yourself to ______________ for another ten minutes until finally you reach your goal.
teenagers
feel down
acknowledge
adopt
goal
assigning
finish
pick up
hold on
Conversation 3
1.Dr.Maguire,in our daily life,we may ________________various conflicts.For example,neighbours ____________of extremely loud music until very late at night and parents become really ________________with their children for spending too much time ____________.In your opinion,what is the best way to ________________conflict
come across
complain
angry
online
deal with
2.Well,there are three common ways.The first way is to ________________anger with more anger.This means you react more ____________and violently to a situation of conflict.This is ________________way of handling conflict,because the situation can get ____________or even lead to ____________.Unfortunately,it is one of the most common ways of ______________conflict.
respond to
negatively
the worst
worse
violence
reacting to
3.This is when the person says ____________and tries to escape or ____________the situation.They just hope that if they ____________________for long enough,things will get better ____________________.This does not solve any problem and the person who ____________feels more and more angry with the other person.Holding your ____________inside can be very unhealthy.
nothing
ignore
hold out
by and by
withdraws
feelings
Conversation 4
1.Welcome back.Thank you for ________________________us.Just now,Dr.Maguire ____________several things we should not do when ________________conflict.So what should we do then,Dr.Maguire
staying with
suggested
dealing with
2.To negotiate,first,you should not ________as if you’re 100% right and they are 100% wrong.Next,you should try to ________clearly what you want.If the other person ____________angrily,you shouldn’t respond in the same way.The best thing is ________________what you said in a different way,and then try to ____________what the other person wants,and ________.
3.Well,you should speak ________________,but you should never ________________.Also,be careful of your ________________.Try to relax,and it’s always better never to ____________too close to the other person.
act
explain
replies
to repeat
find out
why
clearly and firmly
shout
body language
stand

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