资源简介

(共14张PPT)
Unit 2
Travelling Around
Make reservations
Listening and Talking
Warming up pre -listenning
Let’s take a trip .
a sudden wish to do or have sth
Warming up
What should we reserve before or while we travel
- a hotel room
- air/ train tickets
- attraction tickets
- a table for dinner
name
departure/ arrival city
flight date/time
personal
preference 个人偏好
payment
...
cash
Wechat/Alipay
credit card
预订
while-Listening and answering
Listen to the phone call and answer the questions.
1. What are the two speakers talking about
They are talking about buying a plane ticket.
2. What is the relationship between
the two speakers
Customer and
airline reservation agent.
顾客与航空公司预定代理
Listening and gap-filling
Listen again and complete the table with the words you hear.
Making reservations
Opening _______ can I help you _______ to buy a plane ticket ...
Talking about time ____________ are you travelling On the 23rd of December.
Talking about what you prefer There are two flights … Which __________________ Would _______________ travel business class or economy _______________ book a return flight this time The 9:30 flight, please.
___________ to travel business class.
No, ____________. I’m taking the train back.
Other information ______________ your name, sir Robert XXXiams.
Payment _________________________ to pay By credit card.
How
I’d like
On what date
do you prefer
I’d like
you like to
Would you like to
thank you
May I have
May I ask how you would like
1. How will the man pay
A.cash B. credit card C. Mobile payment
2. What class does the man choose
A. Economy B.Fast C. Business
3.when does the man want to fly
A.On the 23rd December
B.On the 23rd November
C.On the 13rd November
D.On the 13rd Deecember
7
.
company’s name
Closing: Bye-bye/Thank you/Have a nice trip
A: Skies Airlines. How can I help you
C: I’d like to buy a plane ticket from London to Paris.
A: Certainly Sir. On what date are you traveling
C: On the 23rd December.
A: There are two flights that day. One in the morning at 9:30 and the other in the afternoon at 5 o’clock. Which do you prefer
C: The 9:30 flight please.
A: Would you like to travel business class or economy
C: I’d like to travel business class.
A: Would you like to book a return flight this time
C: No, thank you. I’m taking the train back.
A: May I have your name, sir
C: Robert XXXiams.
A: Thank you, Mr XXXiams. I’ve made your booking. May I ask how you would like to pay
C: By credit card.
A: Ok. Wait a second please...
How can I help you
On what date are you...
Which do you prefer
Would you like to...
May I have your name, sir
May I ask how you would like to...
Certainly, Sir.
Thank you.
Ok. Wait a second please.
I’d like to ...
...please.
No, thank you
Analyzing
8
.
company’s name
Closing: Bye-bye/Thank you/Have a nice trip
A: Skies Airlines. How can I help you
C: I’d like to buy a plane ticket from London to Paris.（起始点）
A: Certainly Sir. On what date are you traveling （询问日期）
C: On the 23rd December. （告知具体日期）
A: There are two flights that day. One in the morning at 9:30 and the other in the afternoon at 5 o’clock. Which do you prefer （询问客户偏好）
C: The 9:30 flight please.
A: Would you like to travel business class or economy 商务舱还是经济舱
C: I’d like to travel business class.
A: Would you like to book a return flight（预定返程航班） this time
C: No, thank you. I’m taking the train back.
A: May I have your name, sir （询问客户姓名）
C: Robert XXXiams.
A: Thank you, Mr XXXiams. I’ve made your booking. May I ask how you would like to pay
C: By credit card.
A: Ok. Wait a second please...
Analyzing
A formal and polite conversation
Making reservations
Opening 开头问候 How can I help you Certainly, sir. I’d like to ...
Time/ Date 日期 On what date are you travelling
Your preference偏好 Which do you prefer Would you like to... I’d like to ...
No, thank you.
Other information其他 May I have your name, sir
Payment 支付方式 May I ask how you would like to pay Wait just a second, please. By credit card.
Summarizing
Closing结束语 Have a nice trip! Thank you for flying with us. Thank you.
Post-listening
Imagine you are making plans for the holiday. Choose one of the situations below and role-play a phone call with a partner.
Example
A: Good afternoon. _______ Restaurant.(关键信息，告知对话场所） _______________ 　　
C: ______________________ a table for three. 　
A: Certainly, sir. ______________ XXX you come
C: On October 21st.
A: _____________________, sir 　　
C: Perhaps around 7 p.m.　
A: Fine, sir. ___________________, please 　　
C: Robert XXXiams.　　
A: Thank you, Mr. XXXiams. ______________________
C: Six.
A: ___________________________
C: Yes, non-smoking XXX be fine, please. And __________ have some good local dishes of specialties(特色菜).
A: Ok, sir. I’ve made your booking. _________________________　
Complete the conservation
How can I help you
Peace
I’d like to book/reserve
On what date
What time would you like
May I have your name
And how many guests
Do you have any special requests
I’d like to
Wait a second, please. Thank you!
假设你要出国旅游，要预订宾馆。请以此背景编写一组酒店预订的对话。
Details:
check in/out
breakfast
internet
Kind of room:
2 single beds
double bed
king bed
Special requests:
a view
a non-smoking room
a quiet room
Agent: xxx Hotel.__________________
Customer: _______________________
......
Make a dialogue and role-playing
A: Friendship Hotel. How can I help you
C: I'd like to book two rooms for my friends.
A: Certainly, sir. On what dates would they like to stay
C: From the 24th to the 27th of October.
A: There are three kinds of rooms in our hotel. They are 2 single beds,
double bed, and king bed. Which do you prefer
C: Two king beds, please.
A: Do you have any special requests
C: Yes, I'd like to have a quiet room. And does your hotel have free Internet and breakfast
A: Of course. May I have your name. sir
C: Rober XXXiams.
A: Thank you, Mr XXXiams. I’ve made your booking. Please check in after 1:00 pm and check out before 12:00 pm. May I ask how you would like to pay
C: By Wechat.
A: Ok. Wait a second please. Thank you, sir. Bye-bye!

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