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(共13张PPT)
Lesson 2 P34-35
新北师大选择性必修Book 4
Unit 11
Conflicts and compromise
Dealing with conflict
Brainstorm ways you used to resolve conflict in daily life.
talk face to
face
Ways to resolve
confilcts
find a common
goal
ask for help
...
inject humor
Activate and share
Look at the ways of dealing with conflict.
Discuss which ways you would use to resolve conflict
and which you wouldn’t. Give your reasons.
1
Example
Usually, I try to explain clearly what I want. Because I think lots of conflicts are caused by mistakes.
to respond to anger with more anger
to do nothing or try to escape
to repeat what you said in a
different way
to explain clearly what you want
to negotiate with the other person
to solve the problem yourself
to ask for help from somebody outside thesituation
to put forward solutions
2
Listen＆check
Listen for understanding
Listen to the dialogue and complete the first
column of the table.
To respond to
anger with more
anger
Doing nothing
To ask help from
somebody outside
the situation
Listen again and complete the rest of the
information.
3
Listen＆check
To respond to
anger with more anger
Doing nothing
To ask help from somebody outside
the situation
react
violently
conflict
get worse
violence
escape or ignore
solve any problem
more and more angry with the other person
very unhealthy
call on
decide what should happen
may not know the whole story
position
Talk about what you have learnt about
the three common ways to deal with conflict.
3
According to Dr. Maguire, there are three common ways to deal with conflict.
The first one is…
The second one is…
The third one is …
…
4
Listen again and discuss the questions.
(1) What are the two conflicts the interviewer
mentioned
(2) What’s the worst way of dealing with conflict
according to Dr. Maguire
(3) What is the best way the interviewer recommended
Listen＆check
Neighbors complain of extremely loud music until very late and parents become really angry with their children for spending too much time online.
Respond to anger with more anger.
To try to negotiate with the other person.
Read and analyse.
5
Consequences Recommendations
a
b
c
make both Amy and her mother upset
Amy and her mother should go to the maths teacher and discuss Amy’s problems and find a solution.
lead on to a more serious argument and finally get police involed
The man could have complained and Bob could have said sorry right away.
end her friendship with Cathy
Daisy should have been more open to Cathy’s side of the story.
Listen again and complete Dr. Maguire’s
suggestions.
6
First,
Second,
Then,
You should
Also,
you should not act as if you’re 100% right and they are 100% wrong.
you should try to explain clearly what you want.
you put forward solutions.
speak clearly and firmly, but you should never shout.
be careful about your body language.
Focus on function: Giving suggestions
Listen＆imitate＆complete
7
Talk Builder
Giving Suggestions
1. You ______ not act as if you’re
100% right and they are 100%
wrong.
2. You _____ try to explain clearly
what you want.
3. You _______ respond in the
same way.
4. _____________ is to repeat what
you said in a different way.
5. You _______ speak clearly and
firmly, but you _________ shout.
6. ______ relax, and ___________
never to stand too close to the
other person.
it’s always better should not
should
the best thing
should never
try to
should
should
shouldn’t
The best thing
should
should never
Try to
it’s always better
Pair work
8
Think about a conflict you have experienced. Share your experience in pairs and give each other suggestions.
Speak
Giving suggestions:
should, shouldn’t, should never,
It’s always better than,
The best thing is to ...
It’s very important to ...
Thank you!

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