资源简介

(共43张PPT)
旅游实用英语
CONTENTS
Unit 1
Job Application for Tourism
Content to learn： Tourism-related jobs
Questions most often asked by an interviewer (FAQ)
Interview details
Language skills to learn： How to answer and ask questions at an interview
How to write a job application
What should be included in a resume
AIMS
Important Words & Expressions
1. application n.申请
2. applicant n.申请者
3. tourism n.旅游业；游览
4. tour n./vi.旅游；旅行
tour guide 导游
5. tourist n./adj.游客；旅游的
tourist attraction 旅游景点
6. sector n.(经济)部门
7. travel agency 旅行社
8. transport company 运输公司
9. restaurant n.饭店；餐厅
10. museum n.博物馆
11. resort n.度假胜地
12. airline n.航空公司
13. cruise liner n.旅游班轮
14. bartender n.调酒师
15. docent n.(博物馆等)讲解员
16. major n.专修生；专业
Look at the pictures and complete the answers.
Example
What’s this
This is a_________.
hotel
WARM-UP
1. Many tourism majors work for this sector. What is it
It is a(n)______________.
1
travel agency
2. This place provides tourists with meals. What is it
It is a(n)______________.
2
restaurant
3. Many people spend their holidays in such a place especially in summer. What is the place
This is a summer____________.
3
resort
4. Where is the woman looking at the collection of works of art
She is at a(n)______________.
4
museum
5. Some tourism majors choose to work for this sector. What is it
It is a(n)____________company.
5
transport
6. This is where many people prefer to work. What is it
It is a(n)____________company.
6
airline
7. What is this kind of ship called
It is called a(n)____________.
7
cruise liner
8. What is the lady with a flag in her hand
She is a(n)____________.
8
tour guide
9. What is the lady on the left
She is a(n)____________.
9
docent
10. What work does the man do
He is a____________.
10
bartender
Conversation 1
(Jack Lee is going to graduate soon. He’s got an interview. Today, he is role-playing an interview with his teacher, Ms.Linda Melvin.)
A: Linda Melvin B: Jack Lee
SPEAKING
role-play vi.角色表演
interview n.面试
calm down 镇静；放松
interviewer n.面试官
interviewee n.应试者
job-related adj.跟工作相关的
intern n.实习生
elsewhere adv.其他地方
extracurricular adj.课外的
focus (on) vi.侧重
achievement n.成就
A: You want to role-play an interview with me, don’t you, Jack
B: Yes. But I’m very nervous.
A: Just try to calm down. Now I’m the interviewer and you’re the interviewee. You are ready, aren’t you
B: Yes, I am.
A: OK. Let’s begin. You didn’t have much work experience, did you
B: No, but I major in tourism and I am a quick learner.
A: No, no, no, Mr.Lee. Few companies will hire a green hand without any job-related experience. Didn’t you work for students’ clubs or elsewhere
1
2
3
4
B: Yes, I did. I worked for students’ clubs, and I also worked as an intern. Are they work experience, too
A: Of course, they are.
B: So I will say “Yes, I’ve worked in a local tourist company as an intern since 2011”.
A: Right. Now, next question. Why do you think you are the right person for the job
B: I got many prizes for my school work and extracurricular performances.
A: For this question, you should focus more on achievement than prize.
B: I see.
reputation n.名声
strength n.强项
communication n.交流
require vt.要求；需要
recognize vt.赏识
describe vt.描述
communicator n.交流者
quality n.特性
in detail 详细地
resume n.个人简历
shortly adv.很快；不久
Conversation 2
(Today, Jack Lee is having an interview in a travel agency.)
A: Interviewer B: Jack
A: Tell me about yourself .
B: My name is Jack Lee. I’m a tourism major. I love my major and enjoy meeting people.
A: Why do you want to work for us
B: It’s your good reputation and culture that attract me .
A: What are your strengths
B: I have strong communication skills which I think a good tour guide requires.
A: Can you give me some examples
B: In the past two years, I have worked as a part-time guide for Sunrise Tour Company. My work has been highly recognized.
5
6
A: How do people describe you
B: They say I’m a good communicator and a powerful leader. I have described these qualities in detail in my resume.
A: Yes, I know. Do you have any questions for me
B: Yes. I do have one8. When will you make the hiring decision
A: We’ll get in touch with you shortly.
B: Thank you very much.
7
Change each of the following sentences into one with a tag question.
Example
1. ( ) You are nervous.
→ You are nervous,_________
A. aren't you
B. don't you
C. are you
( ) You want to role-play an interview with me.
→ You want to role-play an interview with me,_________
A. do you
B. don't you
C. aren't you
A
B
2. ( ) She is not ready for the interview.
→ She is not ready,_________
A. isn't she
B. is she
C. aren't she
3. ( )Many of your schoolmates joined students' clubs.
→ Many of your schoolmates joined students' clubs,_________
A. did they
B. weren't they
C. didn't they
C
B
4. ( ) Few companies will hire a green hand.
→ No companies will hire a green hand,_________
A. will not they
B. will they
C. won't they
5. ( ) You are having an interview.
→ You are having an interview,_________
A. aren't you
B. are not you
C. aren't you having
A
B
LISTENING
Listen to the recording and check ( √ ) the right answers in the second column.
1. What is the woman's major □Business
□Tourist
□Tourism
2. What is the topic of the two speakers □Choice of job
□Job opportunity
□Major
3. What was the result of the interview □Successful
□Not very good
□OK
4. What is the reason for the woman's job choice □The job is travel-related.
□The job is easy.
□The job is demanding.
5. Who is the woman □Interviewer
□Interviewee
□Classmate
6. What is not included in the woman's answer □School achievement
□Work achievement
□Work ability
8. Where does the conversation take place □School office
□Interviewer's office
□Friend’s office
7. What question is better to be avoided according to the conversation
□Work hours
□Salary
□Award
READING & WRITING
apply (for) vi.申请
information n.信息
relate (to) vi.与……相关
employer n.雇主
requirement n.要求
recent graduate 应届毕业生
I. Read the following passage and do the exercises.
internship n.实习
volunteer adj. 志愿的
positive adj.正面的；积极的
summary n.总结；摘要
concern vt.有关
Applying for a job usually means preparing two items, a letter of application and your resume.
It is most important to mention skills and experience in an application letter. Your resume should include information that relates to the employer?s job requirements. If you are a recent graduate without much work experience, you can:
● include unpaid work such as an internship or volunteer work;
● include a positive summary of the tasks you did and skills you developed while you were still a student at school.
Of course, all this should concern the job requirements.
Answer the questions.
1. What are the two things that you need to prepare when applying for a job
(1)_______________________________________________________________________________
(2)_______________________________________________________________________________.
a letter of application
your resume
2. What is the advice on work experience and skills for a recent graduate Choose the right answer.
A. Include any unpaid work they have done before
B. Include any tasks they have done before
C. Include the work experience that meets the job requirement
II. Read the following sample of letter of application and do the exercises.
Answer the questions.
1. Where did Robert Lawrence see the ad for the tour guide position
He saw it__________________________________________________________________________.
2. What work experience does Robert Lawrence have
He has experience as________________________________________________________________.
3. Why does Robert Lawrence think he is qualified for the position
He thinks that_______________________________________________________________________.
an associate tour guide working for a local travel agency
posted on
he has knowledge and experience required for the position
Useful Expressions for Letter of Application
Expressions for opening part:
● I am writing to apply for the concierge (门房) position advertised in the Times Union.
● I am writing concerning the tour guide position currently available at AAA Tours.
● I wish to apply for the position of driver with AAA Tours as advertised in xxx Daily on 13 May, 2013.
01
Expressions for second part:
● The key strengths that I possess for success in this position include ...
● I believe that my strong technical experience and education will make me a very competitive candidate for this position.
● I’m fluent in several languages, English, Japanese as well as Chinese.
● I am confident that I would prove to be a welcomed new member of your experienced team.
02
Expressions for third part:
● I am a good communicator, able to put people at ease in case of danger or fearful situations.
● I enjoy the opportunity to meet people of all ages and cultures.
● I also possess the energy, passion and knowledge to be an enthusiastic and responsible tour guide.
03
Expressions for ending part:
● Thank you for your kind attention to my cover letter and my qualifications.
● Please see my resume for additional information on my experience.
● Please find enclosed/attached my resume with my detailed career history, languages and industry knowledge.
● I hope to be able to meet you in person and be able to further discuss this exciting opportunity with AAA Tours.
04
1.Inside name & address：收信人姓名和地址。即招聘公司人事部的负责人姓名及公司地址。
2.Salutation：称呼。求职信属正式书信,称呼也需在姓氏之前冠以礼貌头衔,如:Mr., Ms., Miss等。
3.Body：正文。求职信的正文通常由四个部分组成：
●开头部分：写信的目的。直截了当地表达对招聘信息中所提供的职位感兴趣,包括如何获知该职位的招聘信息。
●第二部分：推销自己。阐述与职位要求相关的资历、能力、技能和经验,但在求职信中要做到言简意赅,详细信息应该放在个人简历中。
●第三部分：人品介绍并提供联络方式。陈述自己所具备的工作所需的品质,提供手机号码和邮件地址,表达希望尽快得到面试的愿望，并提及随函的附件,如：个人简历或证书等。附件也可以在信的最后提及。
●结尾部分：预先表达你的谢意,希望他们阅读你的求职信并考虑你的应聘。
4.Sincerely：真诚地。这是信尾客套语,与Sincerely yours, Very truly yours的用法相同。通常在写正式的商务信件时用。
5.Encl.：encl.是enclosure(附件)的缩写,说明随本函附上的东西。
Writing Tips
I. Fill in each blank with a right word chosen from the word list in the box according to the description on the right column. There are more words given in the box than needed.
tourist interviewer interviewee tour guide museum
travel agency docent applicant bartender
1._____________ ● A person who is applying for a job.
applicant
interviewee
EXERCISES
2. _____________ ● A person who is asked questions in order to find out if he is suitable for a job.
3._______________ ● A person who leads others on a tour.
tourist interviewer interviewee tour guide museum
travel agency docent applicant bartender
tour guide
tourist
travel agency
4._______________ ● A person who travels for fun.
5._______________ ● A business which makes arrangements for people's vacations and trips.
When you (1)________________a job, the employer will want to see your resume. Your resume is a (2)________________of your skills and (3)________________the job requires. Your resume should include your contact details, (4)________________ , employment history including your volunteer work and (5)________________. However, the most important thing when writing your resume is to make sure that it is (6)________________to the job.
You can also include a statement of your (7)________________skills such as computer skills, (8)________________skills, with which the job can be done better. Some people like to include (9)________________about their hobbies (爱好) and interests so that the (10)________________can get to know them better.
apply for
summary
experience
education
training
related
special
language
information
employer
II. Listen and fill in the blanks with the words you hear.
III. Use the structure “It be ... that/who... ” to emphasize the underlined part.(改成强调句)
1. This tourism graduate finally became a docent in a museum.
2. Money is most needed now.
3. I was not able to go out this morning because of the heavy rain.
4. These students prefer to work in a restaurant as bartenders.
5. My brother has worked at the V8 Hotel since 2005.
6. The students are going to work as trainees in this cruise liner.
1. It was a docent in a museum that this tourism graduate finally became.
2. It is money that is most needed now.
3. It was because of the heavy rain that I was not able to go out this morning.
4. It is these students who prefer to work in a restaurant as bartenders.
5. It is my brother who has worked at the V8 Hotel since 2005.
6. It is in this cruise liner that the students are going to work as trainees.
IV. Translate the sentences into English with the words given.
1. 我是学旅游专业的。(major)
2. 我有很强的交流能力。(communication/communicator)
3. 我喜欢跟人打交道。(enjoy, meet)
4. 我要申请今天登在旅游报(the Tours)上招聘广告的导游岗位。(position, advertised)
I major in tourism.
I have good communication skills. / I’m a good communicator.
I enjoy meeting people.
I wish to apply for the tour guide position advertised in the Tours today.
I'm from Chong Qing.
My name is Louis Luo.
I believe the experience will qualify me for this position.
When I finished junior school in 2009, I went to the Hotel and Restaurant School in Beijing.
There I studied for three years.
From them I gained a lot of experience such as menu planning and food preparation.
I enjoyed working with the workers in the restaurant.
Then I worked as an intern for a year in a restaurant in Chong Qing.
V. At an interview, the interviewer asked Louis Luo to tell about himself. Louis mentioned his work experience as well as his personal details. Arrange Louis Luo's description in logical order.
2
1
8
3
4
7
6
5
● Tell me about yourself. (告诉我你的情况吧。)
● Why are you interested in working for this company (你为什么会想来这个公司工作呢？)
● Tell me about your education. (告诉我你受教育的情况吧。)
● What is your major weakness (你主要的缺点是什么？)
● Give an example of how you solved a problem in the past. (你举一个你过去怎么解决问题的例子吧。)
● What are your strengths (你的强项是什么？)
● How do others describe you (别人是怎么描述你的？)
● Think about something you consider a failure in your life, and tell me why you think it happened. (想想看你所认为的生活中失败的例子,然后告诉我它为什么会发生。)
FAQ in an Interview
● How do you think you will fit into this position (你认为你将如何适应这个岗位？)
● If you were hired, what ideas/talents could you contribute to the position or our company (如果被应聘了,你会对该职位或本公司出什么点子或施展什么才能呢？)
● Give an example of when you were able to contribute to a team project. (举个例子表明你曾经用你的能力对集体项目做出贡献。)
● Do you have any questions for me (你有什么问题要问吗？)
FAQ in an Interview
Thank you

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