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Unit 2 How to open a savings account
（第一课时教学设计）
一、学情分析
本教案授课对象是一个由31个女生、2两个男生组成的财会班。本班学生特点显著：
1. 突出的优点：班级学习氛围浓厚，积极向上。英语基础较为扎实，词汇、语法掌握较 好。在每次的考试中，该班成绩都在全校名列前茅。
2. 有待提高的地方：在平时的课堂教学中发现学生学习比较安静，不敢大胆发表自己的 看法；听说能力有待提高；在学习方法和策略上还需进一步引导。
二、教材分析
1. 教学内容
本课时系教材《英语3（基础模块）》（高教版）第二单元的第一课时，包括Lead-in和 Listening and speaking两部分。本课时主要让学生通过听说活动熟练掌握银行基本服务项目及 相关服务的指令语，为本单元之后的学习任务做好语言上的准备。
2. 教学重点、难点
( 1) 教学重点
① 学生能识别account, draw, check, exchange, deposit, insert, rate, sign等词。
② 学生能使用sign your name, fill in the form, insert, deposit money, show your passport, write your name on the back, draw money from an ATM等句式给出办理银 行业务的指令或描述银行服务程序。
(2) 教学难点
学生在相对真实的语言情境中运用句型给出办理银行业务的指令或描述银行服务 程序。
三、教学目标
1. 知识目标
( 1) 学生能识别account, draw, check, exchange, deposit, insert, rate, sign等的意思。
(2) 学生能使用sign your name, fill in the form, insert, deposit money, show your passport, write your name on the back, draw money from an ATM等给出银行业务的指令或描述 银行服务程序。
2. 能力目标
( 1) 学生能听懂客人要办理的银行业务名称和咨询内容。
(2) 学生能运用
Asking for information:
1. My boss asked me to ..., but I don’t know how to do it.
2. By the way, how to open a savings account Offering the service:
1. You need to fill in form and deposit at least 10 yuan.
2. How can I help you
3. How much would you like to exchange
4. Please fill in this exchange form.
5. Here is the money. Please sign your name.
等句式进行办理银行业务的指令或描述银行服务程序的对话。
3. 情感目标
学生认同行业的服务质量的要求，为客人提供符合行业标准的服务。
四、教学步骤
Step I Lead-in
1. Look and match. (Activity 1)
At the beginning of the class, the teacher asks: “Do you know what kind of services does a bank offer ” Ss work in pairs. They read the sentences and match them with the related pictures. Then the teacher checks the answers, meanwhile, the teacher helps students to get through some difficult words (account, draw, check, exchange).
(设计意图：通过学生之间共同阅读句子并和图片相匹配，帮助学生了解银行的基本服 务项目，并学习相关词汇。)
2. Listen and match. (Activity 2)
Ss look through the expressions to get the main idea of the information. The teacher helps students to understand the new words (deposit, insert). Then the teacher plays the tape, at the same time students match the information. At last the teacher checks the answers.
(设计意图：学生浏览文中信息，对听力内容有个基本预测，并在同学和老师帮助下解 决单词问题。通过信息匹配，让学生在进一步熟悉银行业务和常用词汇的基础上，了解 相关服务的指令语。)
3. Act and practice. (Activity 3)
The teacher makes a dialogue with one of the students, using the expressions of activity 2. The dialogue is as follows:
A: I want to open a savings account. B: You should deposit at least 10 yuan.
Then students work in pairs to practice dialogues, following the example.
(设计意图：通过模仿例子进行对话，在前两个活动基础上熟练掌握银行服务项目及其 对应的指令语，为后面的听说活动做好准备。)
Step II Listening and speaking
1. Listen and number. (Activity 4)
The teacher says “We have known that a bank can offer all kinds of service when we need help. Now Zhang Ming is in a bank, let’s look at the pictures to get to know what he is doing in the bank. ”Then the teacher leads students to talk about what happened according to the pictures, and guess what the listening material is about. The teacher plays
the tape and students put the pictures in the right order. At last the teacher checks the answers.
（设计意图：在听力活动前借助图画的提示引导学生预测对话内容，帮助学生更好地听 懂对话。并通过对图片的排序，培养学生识别信息和逻辑推理能力。）
2. Listen and underline. (Activity 5)
The teacher plays the tape, and students underline the sentences about asking for
information and offering services in the bank. Asking for information:
1. My boss asked me to ..., but I don’t know how to do it.
2. By the way, how to open a savings account Offering services:
1. You need to fill in form and deposit at least 10 yuan.
2. How can I help you
3. How much would you like to exchange
4. Please fill in this exchange form.
5. Here is the money. Please sign your name.
（设计意图：通过本活动呈现本单元用于咨询和提供服务的句型。学生通过听、读学习 重点句型，为句型的运用做准备。）
3. Act and practice. (Activity 6)
Students read the information of card A with the help of the teacher. The teacher should help students to understand several key words (insert, enter, draw). Next students fill in the dialogue, using the information of card A. The teacher checks the answer. At last, students work in pairs to practice the dialogue.
Staff: Good morning. How can I help you
Mr. Smith: How to draw some money from the ATM
Staff: First, you need to insert the card and enter the pin. Mr. Smith: OK.
Staff: Then enter how much money you want to draw. Mr. Smith: Yes. What should Ido next
Staff: Then you can get the money.
As for card B, students work in pairs to complete the dialogue by themselves. The teacher invites several pairs to act out the dialogue.
(设计意图：通过改控制性语言输出活动，帮助学生熟练掌握对话中的功能性语句，为 下面的应用性练习做好准备。)
4. Act and practice. (Activity 7)
Students work in groups of 4 students. One of the students in the group acts as a bank clerk, another three students act as customers, who want to
1) open an account;
2) exchange money;
3) cash a check.
Students make dialogues in the group. When students make dialogues, the teacher should remind students they should offer standard service. After that, the teacher lets several groups to act out the dialogues in the front of the class. The teacher and other students evaluate the presentation according to the following form.
If express correctly (是否表达正确) If offer standard service （是否提供标准服务）
Student A
Student B
A: Excellent B: Good C: Not bad D: Bad
（设计意图：通过该开放性的应用练习，让学生把语言知识应用到真实语境中，训练学 生在相对真实的情境下用合适的方式和语句咨询信息和给出指令的能力。在操练对话的 同时认识和学习服务行业的要求，为客人提供符合行业标准的服务。）
Step III Homework
1. Act and practice.
Students still work in a group of 4 people. But this time, the students take turns to act as a bank clerk and clients to practice dialogues.
（设计意图：学生继续课堂内的最后的应用练习，轮流扮演银行职员和顾客，让学生进 一步巩固本课重点句型。)
五、板书设计
Unit 1 How to open a savings account
exchange money Asking for information:
cash your check 1. My boss asked me to ..., but I don’t know how to do it.
draw money from an ATM 2. By the way, how to open a savings account
deposit Offering service:
insert your card 1. You need to fill in form and deposit at least 10 yuan.
2. How can I help you
3. How much would you like to exchange
4. Please fill in this exchange form.
5. Here is the money. Please sign your name.

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