资源简介

(共15张PPT)
Unit 2 Travelling Around
Listening and Talking
Make reservations
Teaching Objectives
By the end of this class, you will be able to:
Get the key words to predict the relationship in the conversation.
Listen and get the main idea of the telephone conversation.
Learn to make reservations for a trip.
Warm-up
get a passport
apply for a visa
book tickets
book a hotel
rent a car
buy a guidbook
research the weather
pack some clothes
So before travelling, things should be considered in advance including transportation,accommodation and so on. So how to make reservations is a must for us to deal with.
Lead-in
Look at these two pictures. It's a holiday. You are hungry and want to eat at a nice restaurant. In Picture A, what happens In Picture B, what did the person do
Make a reservation
Besides a restaurant, what else do we often need to reserve or book when we travel
Accommodation (住): a hotel room, a hostel bed
If you were a rich man ,which kind of room would you like to choose when travelling
2 single beds
double bed
king bed(大床) with a view
If you were a student,which flight class would you like to choose when travelling
first class
economy class
business class
Transport (行): a flight ticket, a train ticket
Activities (玩): tickets for a museum, a concert, a guided tour
Which one do you like best
Listening
Listen to the phone call and answer the questions.
1. What are the two speakers talking about
2. What is the relationship between the two speakers
They are talking about buying a plane ticket.
A customer and an airline reservation agent.
Tips
To confirm your predictions, while listening, you need to pay attention to how people talk to each other.
For husband – wife, you may hear words like darling, honey, …
teacher – student, the tone of the student may sound respectful.
waiter – customer, the tone of the waiter may sound formal and polite; you may hear words like help, would you like, …
parents – kid, the tone of the father or mother may sound strict.
Listen again and complete the table with the words you hear.
Opening _________ can I help you _________ to buy a plane ticket …
Talking about time ______________ are you travelling On the 23rd of December.
Talking about what you prefer There are two flights … Which _____________ Would ____________ travel business class or economy ________________ book a return flight this time
The 9:30 flight, please.
__________ to travel business class.
No, _________. I’m taking the train back.
How
On what date
do you prefer
you like to
Would you like to
I’d like
I’d like
thank you
Other information ___________ your name, Sir Robert Williams.
Payment __________________________ to pay By credit card.
May I have
May I ask how you would like
Wman：Skies Airlines. How can I help you
Man：I’d like to buy a plane ticket from London to Paris.
Wman：Certainly，sir. On what date are you travelling
Man：On the 23rd of December.
Wman：There are two flights that day：one in the morning at 9：30 and the other in the afternoon at 5：00. Which do you prefer
Man：The 9：30 flight，please.
Wman：Would you like to travel business class or economy
Man：I’d like to travel business class.
Wman：Would you like to book a return flight this time
Man：No，thank you. I’m taking the train back.
Wman：May I have your name，sir
Man：Robert Williams.
Wman：Thank you，Mr Williams. I’ve made your booking. May I ask how you would like to pay
Man：By credit card.
Wman：OK，wait just a second，please...
Listen again and pay attention to the expressions
Talking
Talking Activity: Imagine you are making plans for the holiday. Choose one of the situations below and role-play a phone call with a partner.
Booking air tickets
Details
travel dates
preferred time(首选时间)
one-way or return
Flight class
first class
business class
economy class
Other information
name
method of payment
Booking a hotel room
Details
check in/check out
breakfast
Internet
Kind of room
2 single room
double bed
economy class
king bed
Special requests
a view
a non-smoking room
a quiet room
Booking table for dinner
Details
date
time
number of people
Special requests
non-smoking area
high chair
other
Agent: Good morning, Blue Sky Airlines. How can I help you
Customer: Hello, I'd like to book a flight from Beijing to Sanya on July 15th.
Agent: Let me check... There are two direct flights available. One departs at 8:30 AM, arriving at 11:45 AM. The other is at 3:15 PM, arriving at 6:30 PM.
Customer: I'll take the morning flight, please.
Agent: Would you prefer economy or business class
Customer: Economy class, please. And is there a return flight available on July 20th
Agent: Yes, the return flight departs Sanya at 2:00 PM. Shall I book that for you as well
Customer: Yes, please. My name is Li Ming.
Agent: Alright, Mr. Li. Your booking is confirmed. We'll send the e-ticket to your email.
Sample1
Receptionist: Seaside Hotel, how can I help you
Customer: I need to reserve a room for two people from July 15th to 19th.
Receptionist: What type of room would you like We have standard rooms, deluxe rooms, and suites with ocean views.
Customer: A deluxe room with an ocean view, please. Does it include breakfast
Receptionist: Yes, all our rooms include breakfast. The rate is 680 yuan per night.
Customer: That's fine. Do you need a deposit
Receptionist: Just your credit card details to guarantee the booking. May I have your name
Customer: Zhang Wei.Receptionist: Thank you, Mr. Zhang. We look forward to your arrival on July 15th.
Sample2
Sample3
Waiter: Happy Seafood Restaurant. How may I serve you
Customer: I'd like to reserve a table for four this Saturday evening.
Waiter: What time would you like to come
Customer: Around 7:00 PM, please.
Waiter: Do you have any special requirements We have private rooms available for groups.
Customer: A private room would be great. We prefer a non-smoking area.
Waiter: No problem. May I have your name and contact number
Customer: It's Chen Jie, and my phone number is 138xxxx5678.
Waiter: Thank you, Ms. Chen. Your table is reserved for 7:00 PM this Saturday. Please call us if you need to change the reservation.

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